Cargo Strategic Partnerships Analyst (Business Systems)

Qatar Airways; Doha; On-site; QAR 180,000 - 300,000; Full time

Job summary

Qatar Airways Cargo aims to strengthen its strategic partnerships by hiring a Cargo Strategic Partnerships Analyst in Doha. The role bridges business needs with technology teams, translating commercial and operational requirements into robust system solutions that boost efficiency and support strategic objectives.

You will coordinate the design, testing and rollout of enhancements, ensure data integrity, and drive digitization of partnership processes.

Qualifications

• Draft clear business requirements, functional specs and process documentation.
• Coordinate UAT and testing activities with IT and business stakeholders.
• Experience in system testing, issue resolution and collaboration with IT teams.
• Strong analytical, problem-solving and process improvement capabilities.
• Focus on digitization and automation of processes to reduce manual effort.

Responsibilities

• Own the interface between Cargo Strategic Partnerships business and IT, translating needs into system requirements.
• Gather, document and prioritize requirements for system enhancements supporting partnerships operations.
• Coordinate design, testing and rollout of system solutions including UAT and validation.
• Troubleshoot system and data issues, ensuring data integrity and timely resolution.
• Drive digitization and automation of partnership processes, documenting changes and requirements.
• Act as focal point for projects, planning, coordinating and tracking initiatives across business and IT.

Skills

Business requirements drafting

UAT coordination

System testing

Data analysis

Digitization & automation

MS Office proficiency

Tools

Microsoft Office Suite

Job description

About the Role:

Qatar Airways are pleased to announce an opportunity to join Cargo Strategic Partnerships department as Cargo Strategic Partnerships Analyst, based in Doha, Qatar.

You will play an important role in enabling the success and growth of Cargo Strategic Partnerships by serving as the primary link between business stakeholders and technology teams. The role is responsible for translating commercial and operational partnership requirements into effective system solutions that enhance business performance, improve operational efficiency, and support the delivery of strategic objectives.

Accountabilities include, but not limited to:

• Own the interface between the Cargo Strategic Partnerships business team and IT functions, translating commercial and operational needs into clear, structured system requirements and functional specifications.
• Gather, document and prioritize business requirements for system enhancements supporting partnerships operations
• Coordinate the design, testing and roll-out of system solutions (supporting UAT and validation).
• Troubleshoot system and data issues, working with IT teams to resolve gaps promptly and ensure data integrity
• Drive digitization and automation of commercial partnership processes, identifying opportunities to reduce manual effort and improve accuracy, and maintaining documentation of system processes and change requests.
• Being focal point for projects initiatives. You should be able to plan, coordinate and track system enhancement initiatives from requirement-gathering through design, testing and roll-out. Managing timelines, dependencies and stakeholders across business and IT teams to ensure solutions are delivered on schedule and to specification.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what's never been done before.

Qualification

About you:

• Minimum 3 years of job related experience
• Understanding of cargo systems and partnership-related business processes is an advantage
• Experience in drafting business requirements, functional specifications, process documentation, and supporting system enhancement initiatives.
• Experience in system testing, UAT coordination, issue resolution, and working closely with IT and business stakeholders.
• Strong analytical, problem-solving, and process improvement skills, with a focus on digitization and automation.
• Advanced proficiency in Microsoft Office applications

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before. So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.