Digital Partnerships & Engagement Manager at Qatar Airways

Qatar Airways; Doha; On-site; QAR 350,000 - 650,000; Full time

Job summary

Qatar Airways in Doha is seeking a Digital Partnerships & Engagement Manager to lead a portfolio of strategic partnerships that accelerate digital transformation and open innovation.

You will shape P&E strategy, negotiate agreements, drive vendor relationships, ensure security and compliance, and collaborate with internal and external partners to deliver measurable impact.

Qualifications

• Bachelor’s degree or equivalent with minimum 6 years of job-related experience
• Master’s degree preferred in a relevant field
• Certifications in PMP, ITIL and cloud technologies are advantageous
• Proven experience driving technology innovation partnerships and procurement management

Responsibilities

• Lead lifecycle management of partnerships with internal and external stakeholders
• Develop and manage open innovation programs (hackathons, challenges, co-creation workshops)
• Negotiate partnership agreements including commercial terms and procurement
• Ensure data security and regulatory compliance across partnership activities
• Track KPIs and report on impact of partnerships and engagement initiatives
• Coach and develop teams to drive digital transformation initiatives

Skills

Vendor management

Procurement management

Design thinking

Service design

Cloud technologies

AI & data analytics

Project management

Stakeholder management

English communication

Leadership coaching

Team development

Open innovation

Education

Bachelor’s degree

Master’s degree

PMP

ITIL

Cloud certifications

Tools

PMP

Job description

General Information

Apply for Digital Partnerships & Engagement Manager at Qatar Airways in Doha, DAW, QA. This Full time on site position offers great opportunities for career growth.

General Information Ref # 236341 Location Qatar-Doha Job family Corporate & Commercial * Closing Date: 2026-09-13

Description About the Role

Lead strategic innovation partnerships to accelerate digital transformation and foster sustainable growth for Qatar Airways by managing a broad portfolio of engagements, ensuring alignment with organizational goals, compliance with security standards, and effective stakeholder collaboration.

Oversee the entire lifecycle of partnerships while building a collaborative ecosystem with internal and external partners across the open innovation landscape.

Strategic:

Develop and execute a comprehensive partnership and engagement (P&E) strategy aligned with the QR’s digital innovation roadmap. Build and maintain strong relationships with external and internal partners, conducting regular performance reviews, feedback loop, and collaborative design thinking workshops. Develop and manage partnerships with government bodies to align innovation initiatives with Qatar’s vision, public policy and secure funding. Design and execute open innovation programs such as hackathons, industry challenges, and co-creation workshops.

Operational:

Proactively identify, evaluate, and engage with potential partners, including startups, technology firms, academic institutions, and government agencies. Engage with universities and research centers to drive collaborative R&D, technology transfer, and knowledge sharing. Conduct market scan and trend analysis to inform strategic decision-making and identify new opportunities for digital disruption. Develop co-creation innovation ecosystem powered by partnerships. Lead the development, negotiation, and management of partnership agreements, including commercial terms, procurement processes (RFI, RFP, Tenders, Trial agreements), and intellectual property arrangements. Manage a partnership portfolio, ensuring delivery within agreed timelines, budgets, and quality standards. Oversee data and information security management for all partnership activities, ensuring compliance with relevant Qatar Airways policies and regulations. Facilitate cross-functional collaboration within the Qatar Airways ORG to support joint innovation initiatives. Define, track, and report on key performance indicators (KPIs) for innovation initiatives and partnerships. Perform other department duties related to his / her position as directed by the Head of the Department.

Management & Leadership:

Establish the department or teams’ objectives and priorities to align with and support business objectives. Regularly evaluate the department or teams’ objectives, plans, procedures and practices, and makes appropriate changes if needed. Oversee and supervise employees. Direct daily activities, recruit, train, develop and discipline to ensure a high standard of service delivery. Train and develop other employees, to ensure succession planning is in place. To be committed and contribute to the National talent development, by coaching the national developees, preparing them for a career with boundless potential. Leading to the program’s continued growth and success. Be part of an extraordinary story.

To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible.

Qualification

We are looking for a passionate and experienced professional to join our IT Team. The ideal candidate should possess the following:

• Essential Bachelor’s Degree or Equivalent with Minimum 6 years of job-related experience
• Strong expertise in technology trends and ability to inspire future possibilities
• Proven experience in organizing events and forging impactful partnerships with diverse entities
• Proven track record in driving corporate technology innovation initiatives
• Strong experience in vendor and procurement management
• Proven experience in problem-solving frameworks such as design thinking and service design
• Experience in continuous integration and delivery, agile and lean Startup methodologies
• Experience with cloud-based services and technologies
• Demonstrated ability to develop and manage partnerships within an open innovation ecosystem
• Expertise in problem-solving frameworks such as Design Thinking and Service Design
• Deep understanding of emerging technologies including AI, IoT, Web 3.0, robotics, and data analytics
• Strong project management skills with a successful track record of implementing transformative technology solutions
• Creative problem-solving skills and a passion for innovation in technology
• Reporting Skills, Administrative Writing Skills, Microsoft Office Skills, Managing Processes, Organization, Analyzing Information, Professionalism, Problem Solving, Scheduling staff, Inventory Control, Verbal Communication
• Excellent communication and stakeholder management skills including Command of English Language
• Managerial skills – Ability to delegate work, set clear direction and manage workflow.
• Strong mentoring and coaching skills.
• Ability to train and develop subordinate's skills.
• Ability to foster teamwork among team members

Preferred:

• Master’s degree or higher in Computer Science, Business Development, Innovation Management, or a related field
• Proven experience (6+ years) in a leadership role driving technology innovation partnerships within the IT industry or related industry
• Minimum 06 years as a senior resource managing a team of IT resources
• Relevant industry certifications in PMP, ITIL and Cloud Technologies
• Aviation industry experience would be an added advantage
• Experience in managing innovation labs or incubators
• Ability to adopt and adapt to emerging technologies
• Exposure to digital transformation programs in large enterprises
• Knowledge of regulatory and compliance requirements in technology procurement

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.