Merchant Loyalty Partnerships Manager

Gender; Doha; On-site; QAR 240,000 - 420,000; Full time

Job summary

Gender is strengthening its Loyalty function by embedding a dedicated Partnership Manager to accelerate merchant ecosystem expansion and drive cardholder offers. You will own the end-to-end partnership lifecycle, from sourcing through onboarding to ongoing optimisation, shaping the loyalty value proposition in the GCC market.

The role requires strong negotiation, cross-functional collaboration, and a data‑driven mindset to deliver measurable spend uplift and revenue growth for the card issuer.

Qualifications

• Experience in merchant acquisition and partnership management.
• Loyalty program design, management and optimisation.
• Understanding of interchange economics and card scheme rules.
• Banking/payments/fintech exposure.

Responsibilities

• Source, onboard and manage merchant partners across sectors such as retail, dining, travel and e‑commerce.
• Lead design, negotiation and optimisation of merchant‑funded offers and cashback structures.
• Monitor market trends, competitor loyalty programs, and GCC activity to inform strategy.
• Collaborate with product, marketing, digital, risk and compliance for seamless offer execution.
• Track KPI performance and provide actionable insights to maximise ROI.
• Drive cardholder engagement and spend uplift through targeted promotions.

Skills

Merchant acquisition

Partnership management

Loyalty optimisation

Data analytics

Negotiation

Education

Bachelor's degree in Business/Marketing

MBA (preferred)

Tools

Salesforce

Tableau

Power BI

Excel

Job description

Gender is strengthening its Loyalty function by embedding a dedicated Partnership Manager to accelerate merchant ecosystem expansion and drive cardholder offers. You will own the end-to-end partnership lifecycle, from sourcing through onboarding to ongoing optimisation, shaping the loyalty value proposition in the GCC market.

The role requires strong negotiation, cross-functional collaboration, and a data‑driven mindset to deliver measurable spend uplift and revenue growth for the card issuer.