Luxury Spa Concierge — 5-Star Hotel, MOstay & Relocation

Mandarin Oriental Group; Doha; On-site; QAR 42,000 - 60,000; Full time

Benefits offered by this job

Learning & Development

MOstay

Wellbeing

Retirement plans

Housing provided

Relocation tickets

Job summary

Mandarin Oriental, Doha is seeking a Spa Concierge to join our Spa team. The role supports operations across spa and wellness areas, ensuring guest comfort and service excellence in a luxury setting.

The ideal candidate has at least 1 year in a service environment, preferably with 5-star hotel experience and Hotel School background. We value guest-focused professionals with strong computer skills and a professional demeanor.

Qualifications

• Minimum 1 year of experience in a service environment.
• Hotel school graduates will be preferable
• Senior School qualification or equivalent is a must
• Previous experience in a 5-star hotel environment is advantageous
• Previous experience in the Middle East Region is an advantage
• Good knowledge on computer systems is a must

Responsibilities

• Assist in the operations of all spa & wellness areas as required: Spa Reception, Salon & Barber Reception, Spa Retail Area, Boutique, Consultation Lounge, Spa Suites Arrival, Spa Thermal & Changing facilities, Tea Lounges, Fitness & Wellness.
• Maintain the cleanliness of The Spa, including changing rooms, toilets, showers, relaxation areas, fitness and wellness areas, spa suites and pool, to Safe, Sound and Sustainability standards.
• Aid therapists in setting up for treatments and clearing away afterwards.
• Ensure lockers are stocked with clean linen and remove soiled linen.
• Organize appointment scheduling to maximize time and profitability while prioritising guests’ needs.

Skills

Customer service experience

Telephone etiquette

Education

Senior School qualification or equivalent

Hotel school graduate preferable

Tools

SpaSoft

Job description

Mandarin Oriental, Doha is seeking a Spa Concierge to join our Spa team. The role supports operations across spa and wellness areas, ensuring guest comfort and service excellence in a luxury setting.

The ideal candidate has at least 1 year in a service environment, preferably with 5-star hotel experience and Hotel School background. We value guest-focused professionals with strong computer skills and a professional demeanor.