Luxury Restaurant Manager - Guest Experience Leader

Employment; Doha; On-site; QAR 180,000 - 300,000; Full time

Job summary

Raffles & Fairmont Doha invites you to join as Restaurant Manager, overseeing all restaurant operations to deliver outstanding dining experiences in line with hotel standards. This role requires leadership of a multicultural team and strong financial oversight.

You will collaborate with culinary and service teams to ensure top quality, safety compliance, and guest satisfaction, while driving revenue and maintaining brand standards in a luxury setting.

Qualifications

• Bachelor's degree or diploma in Hospitality Management, Hotel Management, Business Administration, or a related field.
• 3-5 years of experience in restaurant management, preferably in a luxury hotel or fine dining environment.
• Proven leadership experience managing multicultural teams.
• Strong knowledge of food and beverage operations, service standards, and restaurant management.
• Familiarity with budgeting, cost control, inventory management, and financial reporting.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in restaurant POS systems and Microsoft Office applications.
• Strong organizational skills with the ability to work effectively in a fast-paced environment.
• Fluency in English is required; additional language skills are an advantage.

Responsibilities

• Manage the daily operations of the restaurant to ensure smooth and efficient service.
• Lead, motivate, train, and develop restaurant team members.
• Deliver exceptional guest experiences by anticipating and responding to guest needs.
• Monitor service standards and ensure compliance with luxury hospitality brand expectations.
• Oversee staff scheduling, attendance, and performance management.
• Manage inventory, purchasing, and cost control to maximize profitability.
• Ensure compliance with food safety, hygiene, and health regulations.
• Handle guest feedback and resolve complaints professionally.
• Collaborate with the culinary team to ensure food quality and timely service.
• Prepare operational reports, budgets, and revenue forecasts.
• Support marketing initiatives, promotions, and special events to drive restaurant revenue.

Skills

Leadership

Customer service

Communication

Multicultural teams

Food & Beverage operations

Budgeting & cost control

Education

Hospitality/Hotel Management degree

Tools

POS systems

Microsoft Office

Job description

Raffles & Fairmont Doha invites you to join as Restaurant Manager, overseeing all restaurant operations to deliver outstanding dining experiences in line with hotel standards. This role requires leadership of a multicultural team and strong financial oversight.

You will collaborate with culinary and service teams to ensure top quality, safety compliance, and guest satisfaction, while driving revenue and maintaining brand standards in a luxury setting.