Luxury F&B Outlets Director - Revenue & Guest Experience

RAFFLES; Doha; On-site; QAR 480,000 - 720,000; Full time

Job summary

Raffles & Fairmont Doha seeks a Director of Food & Beverage - Outlets to lead a portfolio of luxury venues. You will shape a distinctive guest experience while driving revenue, profitability, and brand standards across multiple restaurants, bars and lounges.

The role requires 8–10 years of F&B leadership in luxury hospitality, strong commercial acumen, and proven ability to develop talent within a global luxury hotel environment.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum 8–10 years of progressive F&B leadership experience within luxury or five-star hospitality.
• Proven experience leading multiple restaurants, bars, and high-volume F&B operations.
• Strong commercial acumen with proven success in revenue growth, profitability, and cost management.
• Strong leadership, people development, and strategic decision-making capabilities.
• Experience in luxury international hotel brands and multicultural environments.
• Excellent communication, influencing, and stakeholder-management skills.
• Fluent English; additional languages are an advantage.

Responsibilities

• Define and execute the strategic F&B outlet vision across Raffles & Fairmont Doha aligned with luxury brand positioning and business objectives.
• Lead the commercial operational and financial performance of all outlets driving revenue profitability and market positioning.
• Develop budgets, forecasts and business plans with clear ownership of revenue, GOP, cost, productivity and guest experience KPIs.
• Drive revenue optimization through strategic pricing, menu engineering, programming, promotions and partnerships.
• Shape and evolve outlet concepts to ensure strong identity, market relevance and compelling guest experiences.
• Champion luxury service excellence, operational consistency and continuous improvement across all outlets.
• Lead, coach and develop the F&B leadership team, building a strong talent and succession pipeline.
• Partner with Culinary, Sales, Marketing, Revenue, Finance and People & Culture teams to maximize commercial opportunities.
• Use market intelligence, guest insights and performance data to identify growth opportunities and improve profitability.
• Drive strategic activations, events and collaborations that enhance revenue, guest engagement and brand visibility.
• Ensure compliance with brand standards, food safety, licensing, risk management and local regulations.
• Represent F&B at Executive Committee level and contribute to broader strategic direction.

Skills

Luxury hospitality leadership

Revenue growth

Cost management

People development

Strategic decision-making

Stakeholder management

Communication skills

Brand standards

Market positioning

Education

Bachelor's degree in Hospitality/related field

Job description

Raffles & Fairmont Doha seeks a Director of Food & Beverage - Outlets to lead a portfolio of luxury venues. You will shape a distinctive guest experience while driving revenue, profitability, and brand standards across multiple restaurants, bars and lounges.

The role requires 8–10 years of F&B leadership in luxury hospitality, strong commercial acumen, and proven ability to develop talent within a global luxury hotel environment.