Luxury Hotel Telephone Operator & Guest Services

Chedi Hospitality; Qatar; On-site; QAR 67,000 - 112,000; Full time

Job summary

The Chedi Hospitality in Qatar is seeking a professional for a Front Office role to deliver exceptional guest service and seamless operations. You will handle guest inquiries, manage communications, and support administrative tasks across the front desk, ensuring accurate information and timely responses.

Ideal candidates have at least 2 years in Front Office within a luxury setting, with polished manners, strong teamwork, and a proactive approach to guest needs and hotel policies.

Qualifications

• A relevant degree or diploma in Hospitality or Tourism Management.
• Minimum 2 years of Front Office experience in a luxury hotel.
• Excellent communication, telephone etiquette, problem-solving, and interpersonal skills.

Responsibilities

• Administration duties as described in the ad.
• Customer service and guest interaction duties at the front desk.
• Operational responsibilities ensuring accurate information and timely responses.
• Financial controls and recording per hotel standards.
• Personnel-related tasks and adherence to company policies.
• Other duties as assigned.

Job description

The Chedi Hospitality in Qatar is seeking a professional for a Front Office role to deliver exceptional guest service and seamless operations. You will handle guest inquiries, manage communications, and support administrative tasks across the front desk, ensuring accurate information and timely responses.

Ideal candidates have at least 2 years in Front Office within a luxury setting, with polished manners, strong teamwork, and a proactive approach to guest needs and hotel policies.