Luxury Guest Concierge & Luggage Attendant

Ennismore; Lusail; On-site; QAR 67,000 - 112,000; Full time

Job summary

Rixos Premium Qetaifan Island North is seeking a friendly Guest Services Associate to welcome guests, assist with luggage, answer inquiries, and upsell hotel experiences. You will greet guests at the main entrance, help with arrivals and departures, and ensure a smooth, personalized first impression.

Strong English reading and speaking skills are required, and knowledge of Russian is a plus. The role is based on-site at the premium resort in Qatar, offering an engaging hospitality environment.

Qualifications

• High school or equivalent education is required.
• Previous experience in a similar guest service role is preferred.
• Excellent English reading and speaking skills; knowledge of Russian is a plus.

Responsibilities

• Greet guests warmly at the main entrance and extend a personalized welcome.
• Assist arriving and departing guests with luggage and door service as needed.
• Maintain a clean and organized entrance and baggage room.
• Log all duties in the respective duty log and ensure accurate record-keeping.
• Provide guests with information and assistance to enhance their stay.

Skills

Guest greeting

Luggage handling

Communication skills

English proficiency

Russian language (preferred)

Education

High school diploma

Job description

Rixos Premium Qetaifan Island North is seeking a friendly Guest Services Associate to welcome guests, assist with luggage, answer inquiries, and upsell hotel experiences. You will greet guests at the main entrance, help with arrivals and departures, and ensure a smooth, personalized first impression.

Strong English reading and speaking skills are required, and knowledge of Russian is a plus. The role is based on-site at the premium resort in Qatar, offering an engaging hospitality environment.