Bell/Luggage Attendant

Ennismore; Lusail; On-site; QAR 67,000 - 112,000; Full time

Job summary

Rixos Premium Qetaifan Island North is seeking a friendly Guest Services Associate to welcome guests, assist with luggage, answer inquiries, and upsell hotel experiences. You will greet guests at the main entrance, help with arrivals and departures, and ensure a smooth, personalized first impression.

Strong English reading and speaking skills are required, and knowledge of Russian is a plus. The role is based on-site at the premium resort in Qatar, offering an engaging hospitality environment.

Qualifications

• High school or equivalent education is required.
• Previous experience in a similar guest service role is preferred.
• Excellent English reading and speaking skills; knowledge of Russian is a plus.

Responsibilities

• Greet guests warmly at the main entrance and extend a personalized welcome.
• Assist arriving and departing guests with luggage and door service as needed.
• Maintain a clean and organized entrance and baggage room.
• Log all duties in the respective duty log and ensure accurate record-keeping.
• Provide guests with information and assistance to enhance their stay.

Skills

Guest greeting

Luggage handling

Communication skills

English proficiency

Russian language (preferred)

Education

High school diploma

Job description

Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. With five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, a beach club, and numerous fine dining and casual restaurants, Rixos Premium Qetaifan Island North is the ultimate multi-inclusive vacation destination.

Job Description

This position is responsible to welcome and greet our guests in line with our company standards. Assist the guests with their luggage, respond to inquiries, and upsell our products and services.

• Greet and welcome guests at the main entrance.
• Assist arrivalsand departing guests by opening and closing car and taxi doors.
• Maintain a clean and tidy entrance and baggage room.
• Ensure timely pick up and deliveries pertaining to baggage handling.
• Provide information and/or assistance to guests as and when required.
• Remember individual guest’s names especially repeat and long staying guests.
• Greet guests as they pass through the lobby to extend a personalized service.
• Ensure all job assignments are properly logged in respective logbooks. Use the Duty Log to document matters of importance.

Qualifications

• Secondary / High school education
• Previous experience in a similar capacity
• Good reading and oral proficiency in English language
• Ability to speak Russian language is preferred