Luxury Concierge & Guest Experience Officer

AimGulf; Doha; On-site; QAR 67,000 - 100,000; Full time

Job summary

Park Hyatt Doha, a sophisticated 5-star luxury hotel located in the heart of Msheireb Downtown, invites a courteous Guest Service Officer - Concierge to join our Front Office team. You will be the main point of contact for guests, delivering personalized service and tailored recommendations to ensure memorable stays.

Fluency in English is required, with Arabic or additional languages considered a strong advantage.

Qualifications

• Proficiency in using property management and guest service systems (e.g., Opera, HotSOS).
• Exceptional communication and interpersonal skills.
• Strong local knowledge of Doha's dining, entertainment, and cultural scene.
• Ability to multitask and remain calm under pressure.

Responsibilities

• Act as the key point of contact for guests.
• Deliver personalized service.
• Offer tailored recommendations.
• Ensure each stay is smooth, memorable, and truly exceptional.

Skills

Guest Services

Front Office

Communication

Doha Knowledge

Tools

Opera

HotSOS

Job description

Park Hyatt Doha, a sophisticated 5-star luxury hotel located in the heart of Msheireb Downtown, invites a courteous Guest Service Officer - Concierge to join our Front Office team. You will be the main point of contact for guests, delivering personalized service and tailored recommendations to ensure memorable stays.

Fluency in English is required, with Arabic or additional languages considered a strong advantage.