Loyalty Insights Lead - Data Strategy & Impact

Qatar Airways Group

Doha

On-site

QAR 350,000 - 520,000

Full time

5 days ago

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Job summary

Qatar Airways Group is seeking a Manager Loyalty Insights to lead the Loyalty Insights strategy, develop member intelligence, analytics and data products that drive growth for the Privilege Club. You will translate complex data into commercially focused recommendations that improve engagement, retention, revenue and customer lifetime value.

You will collaborate with Loyalty, Digital products, Marketing, IT and Commercial teams to define insight priorities, build reporting frameworks, identify

Qualifications

Bachelor’s Degree or equivalent with 8+ years of related experience.
Experience in loyalty, insights, analytics and marketing performance.
Strong knowledge of analytics platforms and data-driven decision making.
Ability to translate data into actionable business recommendations.
Experience with SQL, Python, R, BI and cloud analytics.

Responsibilities

Develop Loyalty Insights strategy and segmentation.
Lead analytics roadmaps for loyalty performance and revenue.
Turn insights into concrete business actions with stakeholders.
Establish KPI governance and self-service reporting.
Lead and develop Loyalty Insights teams.
Present findings to senior stakeholders.

Skills

Loyalty analytics

Stakeholder management

Leadership

SQL & Python

Data storytelling

English proficiency

Education

Bachelor’s degree or equivalent

High school / diploma alternative

Tools

SQL

Python

BI tools

Cloud analytics

Job description

You will collaborate with Loyalty, Digital products, Marketing, IT and Commercial teams to define insight priorities, build reporting frameworks, identify

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