Lounge Bar Guest Experience Specialist

Crew Life at Sea Ltd.; Doha; On-site; QAR 45,000 - 89,000; Full time

Job summary

Crew Life at Sea Ltd. is seeking a friendly Lounge Associate to greet guests, share knowledge of the lounge menu, take orders, and serve drinks and meals in a hospitality setting.

You will input orders into the POS, prepare beverages, maintain a clean bar area, promote specials, handle payments, and collaborate with the kitchen and events teams to ensure smooth, high-quality service for guests throughout their visit.

Qualifications

• Excellent guest service and communication skills.
• Ability to upsell and promote promotions.
• Knowledge of menu and beverage options.
• Experience handling cash and processing payments.
• Ability to work as part of a team in a fast-paced lounge.

Responsibilities

• Greet and welcome guests in the lounge.
• Provide information about menu, drinks, promotions.
• Take orders and serve food and beverages.
• Input orders into POS accurately.
• Prepare and serve beverages following recipes.
• Maintain cleanliness of bar and seating areas.
• Promote offers and upsell menu items.
• Handle cash transactions and receipts.
• Engage with guests to ensure a welcoming experience.
• Coordinate with kitchen, bartenders, and events team.
• Support events in lounge area.

Skills

Customer service

Upselling

Menu knowledge

Cash handling

POS operation

Team collaboration

Event support

Tools

POS system

Job description

Crew Life at Sea Ltd. is seeking a friendly Lounge Associate to greet guests, share knowledge of the lounge menu, take orders, and serve drinks and meals in a hospitality setting.

You will input orders into the POS, prepare beverages, maintain a clean bar area, promote specials, handle payments, and collaborate with the kitchen and events teams to ensure smooth, high-quality service for guests throughout their visit.