Logistics Operations & Growth Leader

Category; Qatar; On-site; QAR 180,000 - 300,000; Full time

Job summary

Talabat Qatar is seeking a senior operations leader to oversee the end-to-end supply ecosystem and rider base across the country. You will drive growth, forecast demand, and manage 3PL partnerships to maintain service levels.

You will build a high-performing team, implement standardized processes, and collaborate with cross-functional peers to align on strategic initiatives that strengthen Talabat’s market leadership in Qatar.

Qualifications

• Bachelor’s degree in logistics, supply chain, or related field.
• Minimum of 5 years in operational roles in fast-paced environments; FoodTech logistics experience is a plus.
• Management experience is advantageous with ability to lead direct reports.
• Strong problem-solving ability with detail orientation.
• Advanced proficiency in Google Sheets for analytics.
• Excellent English written and verbal communication; Arabic is a plus.
• Willingness to travel to Talabat markets as needed.

Responsibilities

• Lead Talabat Qatar’s overall supply ecosystem, ensuring a sustainable, high-quality rider base.
• Develop and execute the overall supply growth and acquisition strategy aligned with demand and market dynamics.
• Lead long-term supply forecasting and planning to ensure coverage and service level adherence.
• Identify and launch new supply channels to diversify and sustain fleet growth.
• Manage the full lifecycle of 3PL partnerships from onboarding to renewals.
• Set KPIs and SLAs for 3PL partners to ensure compliance and efficiency.
• Build strong strategic relationships with key 3PL partners for alignment and excellence.
• Lead the on-ground operations team to ensure smooth daily operations and service quality.
• Monitor KPIs such as rider supply rate, EPH, on-time orders, and churn.
• Implement standardized processes and digital tools to enhance control and scalability.
• Coach and develop a high-performing team across supply, 3PLs, and operations.
• Foster accountability, collaboration, and continuous improvement.
• Collaborate with People, Finance, Commercial, and Product to align strategies.
• Identify process improvements to enhance efficiency and rider satisfaction.
• Drive automation and tech-enabled initiatives for visibility and performance management.
• Oversee equipment management to ensure quality and standards.
• Ensure adherence to performance KPIs including NPS, coverage, and compliance.

Skills

Strategic leadership

Supply chain optimization

Stakeholder management

Analytical skills

English communication

Education

Bachelor’s degree in Logistics, Supply Chain, or related field

Tools

GSheet

Job description

Talabat Qatar is seeking a senior operations leader to oversee the end-to-end supply ecosystem and rider base across the country. You will drive growth, forecast demand, and manage 3PL partnerships to maintain service levels.

You will build a high-performing team, implement standardized processes, and collaborate with cross-functional peers to align on strategic initiatives that strengthen Talabat’s market leadership in Qatar.