Lead, Next-Gen Passenger Systems & Biometrics (24/7)

Hamad International Airport; Doha; Presencial; QAR 700.000 - 1.200.000; Jornada completa

Descripción de la vacante

Hamad International Airport seeks an experienced aviation technology leader to own next-generation passenger-processing technology, spanning check-in, self-service, bag drop, security and boarding. You will shape the 3-5 year strategy and drive biometric identity, facial recognition, digital identity and seamless, single-token journeys across airport touchpoints.

You will take end-to-end ownership of major implementations, oversee 24/7 operations, and lead cross-functional programs with

Formación

• Bachelor's Degree or equivalent with a minimum of 10 years of job-related experience.
• At least 10 years of IT management experience.
• At least 8 years focused on aviation, airport operations or passenger-processing technology.
• Hands-on lifecycle management experience across common-use check-in, boarding and passenger-self-service systems.
• At least 3 years of direct experience implementing biometric identity verification, digital ID or seamless-travel/single-token solutions at an equivalent airport.
• Experience leading cross-functional programmes within a medium or large organisation.
• Experience working within the airport/aviation domain, including engagement with government and border-control agencies.
• Excellent command of English.

Responsabilidades

• Shape the 3-5 year technology strategy and roadmap for passenger-processing and identity solutions.
• Lead major programmes covering common-use check-in and boarding, self-service kiosks, automated bag drop, e-gates and passenger-processing technologies.
• Drive the evolution of biometric identity verification, digital identity and single-token journeys across airport touchpoints.
• Take end-to-end ownership of major technology implementations, integrations, upgrades and lifecycle management.
• Ensure mission-critical passenger-processing systems remain highly available within a 24/7 airport operation.
• Lead the response to critical technology incidents affecting passenger processing.
• Engage with airlines, airport stakeholders, government and border-control agencies and technology partners.
• Manage technology suppliers and integrations across the passenger-processing ecosystem.
• Evaluate emerging solutions including AI-driven queue analytics, computer vision and IoT-enabled passenger tracking.
• Lead cross-functional technology programmes, governance, business cases, budgets and change initiatives.
• Build and develop a high-performing technology team through coaching, direction and knowledge sharing.

Conocimientos

IT management

Aviation domain knowledge

Cross-functional leadership

Strategic planning

Vendor management

Governance

English proficiency

Educación

Bachelor's Degree or equivalent

Herramientas

Systems integration

Descripción del empleo

Hamad International Airport seeks an experienced aviation technology leader to own next-generation passenger-processing technology, spanning check-in, self-service, bag drop, security and boarding. You will shape the 3-5 year strategy and drive biometric identity, facial recognition, digital identity and seamless, single-token journeys across airport touchpoints.

You will take end-to-end ownership of major implementations, oversee 24/7 operations, and lead cross-functional programs with