IT Supervisor: Lead Tech Support & Systems Optimization

Westin Hotels & Resorts; Doha; On-site; QAR 60,000 - 120,000; Full time

Job summary

Westin Hotels & Resorts in Doha seeks an Information Technology professional to troubleshoot and resolve software and system issues, provide guidance, analyze processes, and implement improvements across hotel tech stacks.

You will train users, manage accounts, coordinate IT projects, and help ensure security and efficiency in daily operations. Previous hotel IT experience is a plus; strong communication and teamwork are essential.

Qualifications

• Education: Technical, Trade, or Vocational School Degree.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Troubleshoot and resolve technical problems related to computer software and systems.
• Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment.
• Train users in the proper use of hardware or software.
• Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities.

Education

Technical, Trade, or Vocational School Degree

Job description

Westin Hotels & Resorts in Doha seeks an Information Technology professional to troubleshoot and resolve software and system issues, provide guidance, analyze processes, and implement improvements across hotel tech stacks.

You will train users, manage accounts, coordinate IT projects, and help ensure security and efficiency in daily operations. Previous hotel IT experience is a plus; strong communication and teamwork are essential.