ICT Analyst/Specialist

Experience; Doha; On-site; QAR 180,000 - 240,000; Full time

Job summary

Experience in Doha, Qatar seeks a senior Change Management professional to lead the governance of the technology change lifecycle and align changes with business objectives.

The role requires a Bachelor's in IT/CS, a minimum of 5 years in ICT/change management, strong ITSM/Change Mgmt knowledge, governance experience, and fluency in Arabic and English. ITIL/COBIT certifications are a plus.

Qualifications

• Bachelor’s degree in IT, CS or related discipline.
• Minimum 5 years in ICT operations, change management, or related role.
• Strong knowledge of IT service management and change management best practices.
• Experience with governance frameworks and structured approval processes.
• Excellent analytical, coordination, and documentation skills.
• Proficiency in Arabic and English (spoken and written).
• Relevant certifications (ITIL, COBIT) are a plus.

Responsibilities

• Lead and govern the end-to-end technology change management lifecycle.
• Develop, implement, and enforce change management policies, standards, and frameworks.
• Manage and facilitate Change Advisory Board (CAB) meetings.
• Assess and approve technology change requests based on risk, impact, and readiness.
• Ensure technology changes align with overall business strategy and objectives.
• Oversee change impact assessments, rollback plans, and implementation schedules.
• Monitor change performance, success rates, and post-implementation reviews (PIRs).

Skills

Analytical skills

Coordination

Documentation

IT service management

Change management

Governance frameworks

Education

Bachelor’s degree in IT/CS

MBA/PG Diploma in IT Management

Tools

ITIL

COBIT

Job description

Education Bachelor of Technology/Engineering(Computers), Bachelor of Science(Computers), MBA/PG Diploma in Business Mgmt(Information Technology)

Category Information Technology

Industry Information Technology and Services

Key Responsibilities:

Lead and govern the end-to-end technology change management lifecycle

Develop, implement, and enforce change management policies, standards, and frameworks

Manage and facilitate Change Advisory Board (CAB) meetings

Assess and approve technology change requests based on risk, impact, and readiness

Ensure technology changes align with overall business strategy and objectives

Oversee change impact assessments, rollback plans, and implementation schedules

Monitor change performance, success rates, and post-implementation reviews (PIRs)

Desired Candidate Profile

Bachelor’s degree in Information Technology, Computer Science, or a related discipline

Minimum 5 years of experience in ICT operations, change management, or a related role

Strong knowledge of IT service management and change management best practices

Experience working with governance frameworks and structured approval processes

Excellent analytical, coordination, and documentation skills

Proficiency in Arabic and English (spoken and written)

Relevant certifications (e.g., ITIL, COBIT) are considered a plus