ICT - Analyst/Specialist

Alftek; Doha; On-site; QAR 180,000 - 240,000; Full time

Job summary

Alftek is seeking a skilled ICT Governance & Change Management Specialist in Doha to lead and govern the technology change lifecycle. You will ensure controlled, compliant, and business-aligned changes to maximize value and minimize risk.

You will develop and enforce change management policies, run CAB meetings, assess change requests, and monitor post-implementation reviews to drive continuous improvement and operational stability.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline.
• Minimum 5 years of experience in ICT operations, change management, or a related role.
• Strong knowledge of IT service management and change management best practices.
• Experience with governance frameworks and structured approval processes.
• Excellent analytical, coordination, and documentation skills.
• Proficiency in Arabic and English (spoken and written).
• Certifications such as ITIL, COBIT are a plus.

Responsibilities

• Lead and govern the end-to-end technology change management lifecycle.
• Develop, implement, and enforce change management policies, standards, and frameworks.
• Manage and facilitate Change Advisory Board (CAB) meetings.
• Assess and approve technology change requests based on risk, impact, and readiness.
• Ensure technology changes align with overall business strategy and objectives.
• Oversee change impact assessments, rollback plans, and implementation schedules.
• Monitor change performance, success rates, and post-implementation reviews (PIRs).

Skills

Change management

IT service management

Governance frameworks

Analytical skills

Documentation

Arabic & English

Education

Bachelor’s degree in IT / CS or related discipline

Tools

ITIL

COBIT

Job description

We are looking for a skilled ICT Governance & Change Management Specialist to lead and govern the technology change management lifecycle. The role ensures that all technology changes are implemented in a controlled, compliant, and business-aligned manner, minimizing risk while maximizing value. This position plays a critical role in maintaining operational stability and enabling continuous improvement.

Key Responsibilities

Lead and govern the end-to-end technology change management lifecycle

Develop, implement, and enforce change management policies, standards, and frameworks

Manage and facilitate Change Advisory Board (CAB) meetings

Assess and approve technology change requests based on risk, impact, and readiness

Ensure technology changes align with overall business strategy and objectives

Oversee change impact assessments, rollback plans, and implementation schedules

Monitor change performance, success rates, and post-implementation reviews (PIRs)

Requirements

Bachelor’s degree in Information Technology, Computer Science, or a related discipline

Minimum 5 years of experience in ICT operations, change management, or a related role

Strong knowledge of IT service management and change management best practices

Experience working with governance frameworks and structured approval processes

Excellent analytical, coordination, and documentation skills

Proficiency in Arabic and English (spoken and written)

Relevant certifications (e.g., ITIL, COBIT) are considered a plus