Technical Analyst

Zohorecruit; Qatar; On-site; QAR 90,000 - 130,000; Full time

Job summary

Black & Grey HR is recruiting a Technical Analyst for a Doha-based technology solutions provider. The role supports the ICT Infrastructure function by coordinating operations and projects, maintaining documentation, and preparing management reports and dashboards.

The candidate will act as a liaison between technical teams, vendors, and stakeholders, track risks, and ensure timely delivery of expected outcomes.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
• 3-5 years of experience in IT Operations, ICT Infrastructure, PMO, Project Coordination, Technical Analysis, or a similar role.
• Experience supporting ICT Infrastructure operations, projects, or service delivery environments.
• Strong experience preparing management reports, dashboards, executive presentations, and project status reports.
• Knowledge of ICT Infrastructure domains including Cloud, Datacenter, Servers, Virtualization, Storage, Backup, Databases, and Asset Management.
• Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Visio).
• Excellent organizational, analytical, documentation, communication, and stakeholder management skills.

Responsibilities

• Coordinate daily ICT Infrastructure operations and project activities across multiple teams.
• Track project schedules, milestones, action items, risks, issues, and dependencies.
• Prepare meeting agendas, document meeting minutes, and follow up on assigned actions.
• Develop operational reports, executive dashboards, presentations, and status updates.
• Maintain project documentation, version control, and operational repositories.
• Coordinate with infrastructure teams, vendors, and stakeholders to ensure timely execution of operational and project deliverables.
• Support governance processes, reporting, compliance documentation, and project administration.
• Assist in tracking infrastructure incidents, service requests, maintenance activities, and operational KPIs.

Skills

IT Operations

ICT Infrastructure

PMO

Project Coordination

Technical Analysis

Stakeholder Management

Documentation

Dashboards

Management Reports

Education

Bachelor's degree

Tools

Microsoft Office Suite

Excel

PowerPoint

Word

Visio

Job description

Black & Grey HR is recruiting for an established technology solutions and services provider in Doha, Qatar. Our client is seeking a Technical Analyst to support the ICT Infrastructure function by coordinating infrastructure operations and projects, maintaining documentation, tracking risks and action items, preparing management reports and dashboards, and ensuring effective communication between technical teams, vendors, and stakeholders.

Key Responsibilities

• Coordinate daily ICT Infrastructure operations and project activities across multiple teams.
• Track project schedules, milestones, action items, risks, issues, and dependencies.
• Prepare meeting agendas, document meeting minutes, and follow up on assigned actions.
• Develop operational reports, executive dashboards, presentations, and status updates.
• Maintain project documentation, version control, and operational repositories.
• Coordinate with infrastructure teams, vendors, and stakeholders to ensure timely execution of operational and project deliverables.
• Support governance processes, reporting, compliance documentation, and project administration.
• Assist in tracking infrastructure incidents, service requests, maintenance activities, and operational KPIs.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
• 3-5 years of experience in IT Operations, ICT Infrastructure, PMO, Project Coordination, Technical Analysis, or a similar role.
• Experience supporting ICT Infrastructure operations, projects, or service delivery environments.
• Strong experience preparing management reports, dashboards, executive presentations, and project status reports.
• Knowledge of ICT Infrastructure domains including Cloud, Datacenter, Servers, Virtualization, Storage, Backup, Databases, and Asset Management.
• Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Visio).
• Excellent organizational, analytical, documentation, communication, and stakeholder management skills.