Hotel Operations Leader - Guest Experience & Revenue Growth

AquaNav; Al Rayyan; On-site; QAR 52,000 - 62,000; Full time

Job summary

AquaNav operates a hotel in Al-Rayyan, Qatar. We seek a proactive Hotel Manager to oversee daily operations, ensure guest satisfaction, and drive profitability through excellent service and efficient processes.

You will manage front desk, housekeeping, F&B, maintenance and reservations; hire and train staff; implement policies; control budgets; monitor occupancy; develop promotions with marketing; negotiate supplier terms; and uphold health and safety standards, while leading a motivated team.

Qualifications

• Excellent English speaking skills required.
• Indian nationality preferred.
• Hospitality experience preferred but not required.
• Must have a biometric passport for international travel.
• Strong leadership with the ability to motivate and inspire.
• Detail-oriented with excellent organizational skills.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Oversee all hotel operations including front desk, housekeeping, F&B, maintenance, and reservations.
• Hire and train staff to ensure high-quality service standards.
• Create and implement policies to improve efficiency and guest satisfaction.
• Manage budgeting and financial planning to meet revenue targets.
• Monitor occupancy rates and develop strategies to increase revenue.
• Handle guest complaints promptly and satisfactorily.
• Ensure health and safety compliance.
• Collaborate with marketing to develop promotions and packages.
• Negotiate with suppliers to obtain competitive prices.
• Conduct regular inspections of rooms and public areas.

Skills

Leadership

Communication

Customer service

Staff training

Operations management

English fluency

Job description

AquaNav operates a hotel in Al-Rayyan, Qatar. We seek a proactive Hotel Manager to oversee daily operations, ensure guest satisfaction, and drive profitability through excellent service and efficient processes.

You will manage front desk, housekeeping, F&B, maintenance and reservations; hire and train staff; implement policies; control budgets; monitor occupancy; develop promotions with marketing; negotiate supplier terms; and uphold health and safety standards, while leading a motivated team.