Hospitality Leader: Restaurant Ops & Guest Experience

Hilton; Qatar; Remote; QAR 1,100,000 - 1,500,000; Full time

Job summary

Hilton in Qatar is seeking a Restaurant Manager to oversee outlet operations, guest service standards and team performance within a premium hotel dining environment.

You will recruit, coach, and supervise staff, maintain health and safety compliance, and drive revenue through upselling and promotional initiatives. This role champions hospitality excellence and guest satisfaction across all touchpoints.

Qualifications

• Previous restaurant management experience is required.
• Strong leadership and communication skills.
• Ability to drive guest satisfaction and revenue growth.

Responsibilities

• Lead daily outlet operations including guest service standards and product quality.
• Monitor service levels and guest satisfaction, address issues promptly.
• Coach, mentor and evaluate team members; conduct performance reviews.
• Implement marketing and upselling initiatives to grow food & beverage sales.
• Lead talent recruitment and onboarding to maintain high service standards.
• Ensure compliance with health, safety, sanitation and alcohol policies.

Skills

Leadership

Team Management

Guest Experience

Revenue Growth

Hiring & Training

Job description

Hilton in Qatar is seeking a Restaurant Manager to oversee outlet operations, guest service standards and team performance within a premium hotel dining environment.

You will recruit, coach, and supervise staff, maintain health and safety compliance, and drive revenue through upselling and promotional initiatives. This role champions hospitality excellence and guest satisfaction across all touchpoints.