Head of Logistics & Supply Growth – Qatar

talabat; Doha; On-site; QAR 240,000 - 360,000; Full time

Job summary

Talabat Qatar seeks a senior operations leader to own the supply ecosystem across the country, building a sustainable, high‑performing rider network, and managing end‑to‑end 3PL partnerships to meet demand and service levels.

You will set clear KPIs, lead an on‑ground operations team, coach managers across supply, 3PLs and logistics, and collaborate with People, Finance, Commercial, and Product to drive automation, visibility and rider satisfaction countrywide.

Qualifications

• Bachelor’s degree in Logistics, Supply Chain, Operations, or a related field.
• Minimum of 5 years in operational roles within fast-paced environments; FoodTech logistics a plus.
• Experience managing direct reports and fostering a strong team culture.
• Strong problem-solving abilities with the capacity to manage complexity and drive decisions.
• Advanced proficiency in GSheet and strong analytical capabilities.
• Excellent English communication; Arabic is a plus.

Responsibilities

• Lead Talabat Qatar’s overall supply ecosystem and rider base.
• Develop and execute the supply growth and acquisition strategy.
• Lead long-term supply forecasting and planning for coverage and SLAs.
• Identify and launch new supply channels to diversify and sustain growth.
• Manage the lifecycle of 3PL partnerships from onboarding to renewals.
• Set clear KPIs and SLAs for 3PL partners and monitor performance.
• Build strong relationships with 3PL partners to drive alignment and excellence.
• Lead on-ground operations teams to ensure compliance and service quality.
• Monitor key operational KPIs (rider supply rate, EPH, on-time orders, churn).
• Drive process improvements and automation for visibility and scalability.
• Coach and develop managers across supply, 3PLs, and operations.
• Foster accountability, collaboration, and continuous improvement within the team.
• Collaborate with People, Finance, Commercial, and Product to align strategies.
• Oversee equipment management (uniforms, delivery boxes, e-bikes).
• Travel to talabat markets as needed.

Skills

Problem solving

Analytical thinking

Communication skills

Leadership

Team collaboration

Organizational skills

Education

Bachelor’s degree in Logistics, Supply Chain, or related field

Tools

GSheet

Job description

Talabat Qatar seeks a senior operations leader to own the supply ecosystem across the country, building a sustainable, high‑performing rider network, and managing end‑to‑end 3PL partnerships to meet demand and service levels.

You will set clear KPIs, lead an on‑ground operations team, coach managers across supply, 3PLs and logistics, and collaborate with People, Finance, Commercial, and Product to drive automation, visibility and rider satisfaction countrywide.