Guest Services & Admin Coordinator

St. Regis Hotels & Resorts; Doha; On-site; QAR 134,000 - 179,000; Full time

Job summary

St. Regis Hotels & Resorts in Doha, Qatar, is seeking an Administrative professional to serve as the main contact for clients by phone and email.

The role involves entering and retrieving information in databases, updating reservations, and preparing letters, memos, and other documents using standard office software. Attention to detail, adherence to company policies, and a professional appearance are required.

Qualifications

• Enter and retrieve information in computer databases
• Prepare letters, memos, and documents using word processing, spreadsheets, databases, or presentations
• Communicate with clients by phone and email to respond to questions and requests
• Follow company policies and maintain confidentiality of information

Responsibilities

• Serve as the point of contact for clients via phone and email.
• Enter and retrieve information in computer databases to update records and reservations.
• Prepare letters and documents using standard office software.
• Maintain confidentiality and protect company assets.
• Welcome and assist guests, ensuring professional appearance and etiquette.
• Develop good relationships with colleagues and support teams.

Job description

St. Regis Hotels & Resorts in Doha, Qatar, is seeking an Administrative professional to serve as the main contact for clients by phone and email.

The role involves entering and retrieving information in databases, updating reservations, and preparing letters, memos, and other documents using standard office software. Attention to detail, adherence to company policies, and a professional appearance are required.