Guest Relations & Sales Lead — Upsell & Loyalty

Delta Hotels and Resorts®; Doha; On-site; QAR 30,000 - 45,000; Full time

Job summary

Delta Hotels and Resorts® is seeking candidates for a Sales & Marketing position in Doha, Qatar. Responsibilities include resolving guest requests, upselling services, and maintaining guest loyalty to the brand. The role demands excellent customer service and a clear professional approach.

Applicants should have a high school diploma and at least 2 years of relevant experience. Teamwork and adherence to company policies are critical.

Qualifications

• At least 2 years of related work experience.
• No supervisory experience required.
• Ability to maintain confidentiality and protect company assets.

Responsibilities

• Resolve guest calls, requests, or problems.
• Use sales techniques to maximize revenue.
• Welcome and acknowledge all guests according to company standards.

Skills

Sales techniques

Customer service

Professional communication

Team collaboration

Education

High school diploma or G.E.D. equivalent

Job description

Delta Hotels and Resorts® is seeking candidates for a Sales & Marketing position in Doha, Qatar. Responsibilities include resolving guest requests, upselling services, and maintaining guest loyalty to the brand. The role demands excellent customer service and a clear professional approach.

Applicants should have a high school diploma and at least 2 years of relevant experience. Teamwork and adherence to company policies are critical.