Luxury Resort Marketing Coordinator

St. Regis Hotels & Resorts; Doha; On-site; QAR 40,000 - 70,000; Full time

Job summary

St. Regis Hotels & Resorts in Doha seeks a Sales & Marketing professional to promote brand image, maximize revenue, and maintain guest loyalty. You will communicate with potential owners by phone to arrange preview package sales and tours, verify eligibility, and explain tour requirements.

The role supports management in training, coaching, and maintaining professional standards while delivering exceptional guest service in a luxury, non-management capacity.

Qualifications

• Related Work Experience: At least 2 year's Luxury 5 Star Resort work experience
• At least 1 year in a supervisory role
• Previous Marriott experience preferred

Responsibilities

• Promote awareness of brand image internally and externally.
• Use sales techniques that maximize revenue while maintaining guest loyalty.
• Communicate with potential owners via telephone to set up preview package sales/tours.
• Encourage guests or callers to purchase or schedule preview package sales/tours.
• Explain details and requirements related to attending a sales presentation to potential owners.
• Verify eligibility for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property.
• Determine and give compliments to guests as gifts for patronage.
• Perform general office duties to support Sales & Marketing.
• Receive, record, and relay messages accurately and completely.
• Assist management in training, evaluating, counseling, and motivating employees.

Job description

St. Regis Hotels & Resorts in Doha seeks a Sales & Marketing professional to promote brand image, maximize revenue, and maintain guest loyalty. You will communicate with potential owners by phone to arrange preview package sales and tours, verify eligibility, and explain tour requirements.

The role supports management in training, coaching, and maintaining professional standards while delivering exceptional guest service in a luxury, non-management capacity.