Guest Experience Supervisor - Luxury Hotel

St. Regis Hotels & Resorts; Doha; On-site; QAR 60,000 - 90,000; Full time

Job summary

St. Regis Hotels & Resorts in Doha West Bay, Qatar, is seeking a Non-Management Front Desk/Guest Services professional for a Full-Time schedule.

You will process guest check-ins, verify identity and payment methods, assign rooms, and issue keys while ensuring rates align with market codes and handling daily reports. The role includes handling various payment types, preparing reports, and supporting guest services.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None

Responsibilities

• Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
• Set up accurate accounts for each guest according to their requirements and enter Marriott Rewards information.
• Balance and drop receipts; complete cashier and closing reports; provide directions and property information.

Education

High school diploma or G.E.D. equivalent

Job description

St. Regis Hotels & Resorts in Doha West Bay, Qatar, is seeking a Non-Management Front Desk/Guest Services professional for a Full-Time schedule.

You will process guest check-ins, verify identity and payment methods, assign rooms, and issue keys while ensuring rates align with market codes and handling daily reports. The role includes handling various payment types, preparing reports, and supporting guest services.