Guest Experience Front Desk Agent (Hospitality)

BaseForce; Al Rayyan; Vor Ort; QAR 31.000 - 42.000; Vollzeit

Zusammenfassung

BaseForce is seeking a Front Desk Receptionist in Al-Rayyan, Qatar. The role focuses on welcoming guests, handling check-in/check-out, and delivering exceptional customer service to create a warm hotel atmosphere.

The position requires English fluency, Filipino language ability is highly desirable, and prior front desk or hospitality experience is preferred. Salary is 900$, with standard benefits and growth opportunities.

Qualifikationen

• High school diploma or equivalent required.
• Experience as a front desk receptionist or similar role in hospitality preferred.
• Fluent in English; Filipino language desirable.
• Excellent communication and interpersonal skills.
• Strong organizational skills with ability to multitask under pressure.
• Familiarity with hotel management software is a plus.

Aufgaben

• Greet and welcome guests with a professional demeanor.
• Check-in and check-out guests efficiently and gather necessary information.
• Handle guest inquiries, requests, and complaints professionally.
• Maintain records of room availability, reservations, and guest accounts.
• Manage cash transactions and maintain an organized cash float.
• Answer phone calls and direct them to the appropriate department.
• Assist with concierge services such as bookings or transportation for guests.

Kenntnisse

Communication

Interpersonal skills

English fluency

Filipino language

Organizational skills

Customer service

Hospitality software

Ausbildung

High school diploma

Hospitality certification

Tools

Hotel software

Jobbeschreibung

BaseForce is seeking a Front Desk Receptionist in Al-Rayyan, Qatar. The role focuses on welcoming guests, handling check-in/check-out, and delivering exceptional customer service to create a warm hotel atmosphere.

The position requires English fluency, Filipino language ability is highly desirable, and prior front desk or hospitality experience is preferred. Salary is 900$, with standard benefits and growth opportunities.