Front Desk Receptionist - Al-Rayyan, Qatar

ConFlip; Al Rayyan; On-site; QAR 48,000 - 58,000; Full time

Job summary

ConFlip is seeking a Front Desk Receptionist in Al-Rayyan, Qatar to be the first point of contact for guests. You will greet guests, handle check-ins, reservations, inquiries, and payments while maintaining front desk organization.

The role requires English communication, friendly customer service, and the ability to work in a fast-paced hotel environment. Some Arabic language knowledge is a plus, with a 6-day work week and full-time status.

Qualifications

• High school diploma or equivalent qualification.
• Previous experience in a similar role preferred but not required.
• Excellent communication skills in English (Arabic language skills are a plus).
• Strong customer service skills with a friendly demeanor.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Proficient computer skills and knowledge of hotel reservation systems.

Responsibilities

• Greet guests and assist with check-in/check-out process.
• Handle reservations and inquiries via phone, email or in person.
• Provide information about hotel services, facilities, and local attractions.
• Maintain accurate guest records and handle payments.
• Coordinate with housekeeping and maintenance departments to ensure smooth operations.
• Handle guest complaints and resolve issues in a timely manner.
• Assist with administrative tasks such as filing, data entry, and preparing reports.
• Maintain cleanliness and organization of the front desk area.

Skills

English proficiency

Customer service

Multitasking

Communication skills

Education

High school diploma

Tools

Hotel reservation systems

Job description

Front Desk Receptionist vacancy in Al-Rayyan Qatar

Front Desk Receptionist - Al-Rayyan, Qatar

We are a busy hotel in Al-Rayyan looking for a Front Desk Receptionist to join our team. As the first point of contact for our guests, you will be responsible for providing excellent customer service and managing all aspects of the front desk operations.

Responsibilities

• Greet guests and assist with check-in/check-out process
• Handle reservations and inquiries via phone, email or in person
• Provide information about hotel services, facilities, and local attractions
• Maintain accurate guest records and handle payments
• Coordinate with housekeeping and maintenance departments to ensure smooth operations
• Handle guest complaints and resolve issues in a timely manner
• Assist with administrative tasks such as filing, data entry, and preparing reports
• Maintain cleanliness and organization of the front desk area

Requirements

• High school diploma or equivalent qualification
• Previous experience in a similar role preferred but not required
• Excellent communication skills in English (Arabic language skills are a plus)
• Strong customer service skills with a friendly demeanor
• Ability to handle multiple tasks efficiently in a fast-paced environment
• Proficient computer skills and knowledge of hotel reservation systems

Working Conditions

This is a full-time position with 6-day work week. The salary for this role is 1300$ per month. As this is a front-facing role, you must be able to work flexible hours including weekends and evenings. This position is open to Pakistani nationals.