Front Desk Receptionist - Al-Rayyan, Qatar (Filipino Preferred)

BaseForce; Al Rayyan; Sur place; QAR 31 000 - 42 000; Plein temps

Résumé du poste

BaseForce is seeking a Front Desk Receptionist in Al-Rayyan, Qatar. The role focuses on welcoming guests, handling check-in/check-out, and delivering exceptional customer service to create a warm hotel atmosphere.

The position requires English fluency, Filipino language ability is highly desirable, and prior front desk or hospitality experience is preferred. Salary is 900$, with standard benefits and growth opportunities.

Qualifications

• High school diploma or equivalent required.
• Experience as a front desk receptionist or similar role in hospitality preferred.
• Fluent in English; Filipino language desirable.
• Excellent communication and interpersonal skills.
• Strong organizational skills with ability to multitask under pressure.
• Familiarity with hotel management software is a plus.

Responsabilités

• Greet and welcome guests with a professional demeanor.
• Check-in and check-out guests efficiently and gather necessary information.
• Handle guest inquiries, requests, and complaints professionally.
• Maintain records of room availability, reservations, and guest accounts.
• Manage cash transactions and maintain an organized cash float.
• Answer phone calls and direct them to the appropriate department.
• Assist with concierge services such as bookings or transportation for guests.

Connaissances

Communication

Interpersonal skills

English fluency

Filipino language

Organizational skills

Customer service

Hospitality software

Formation

High school diploma

Hospitality certification

Outils

Hotel software

Description du poste

Front Desk Receptionist - Al-Rayyan, Qatar (Filipino Preferred)

A prestigious hotel in Al-Rayyan is seeking a friendly and efficient Front Desk Receptionist to join our team. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and creating a warm and welcoming atmosphere. This position offers a salary of 900$, plus benefits.

Responsibilities:

• Greet and welcome guests upon arrival with a professional and friendly demeanor
• Check-in and check-out guests efficiently, ensuring all necessary information is obtained
• Handle guest inquiries, requests, and complaints in a timely and professional manner
• Maintain accurate records of room availability, reservations, and guest accounts
• Manage cash transactions and maintain an organized cash float
• Answer phone calls and direct them to the appropriate department or person
• Assist with concierge services such as booking reservations or arranging transportation for guests

Requirements:

• High school diploma or equivalent; additional certification in hospitality is a plus
• Proven experience as a front desk receptionist or similar role in the hospitality industry preferred
• Fluent in English; proficiency in Filipino is highly desirable
• Excellent communication and interpersonal skills with a friendly attitude
• Strong organizational skills with the ability to multitask and handle high-pressure situations calmly
• Familiarity with hotel management software is an advantage

As an equal opportunity employer, we welcome applicants of all nationalities. However, preference will be given to Filipino candidates who are legally eligible to work in Qatar.