Guest Experience Specialist - Front Desk (Qatar)

JobLeader; Al Rayyan; On-site; QAR 55,000 - 75,000; Full time

Job summary

Al-Rayyan Hotel invites applications for a Front Desk Receptionist in Al-Rayyan, Qatar. You will warmly greet guests, manage check-in/out, answer calls, and coordinate with departments to ensure smooth service.

Ideal candidates are Indian nationals with work permission, a high school diploma, and strong English communication. Opera knowledge is a plus; salary is 1600 USD per month and negotiable based on experience.

Qualifications

• Excellent verbal and written communication skills in English; knowledge of other languages is an advantage.
• Strong customer service skills and ability to handle difficult situations with tact and professionalism.
• Familiarity with hotel reservation systems, such as Opera, is preferred but not required.
• High school diploma or equivalent; hospitality education is a plus.

Responsibilities

• Welcoming and checking in guests upon arrival
• Answering phone calls and responding to inquiries
• Handling guest complaints or concerns in a professional manner
• Maintaining an organized and tidy front desk area
• Assisting with guest requests, such as booking reservations or arranging transportation
• Collaborating with other hotel departments to ensure a smooth guest experience

Skills

Excellent communication

Customer service

Hospitality knowledge

English proficiency

Education

High school diploma or equivalent

Tools

Opera

Job description

Al-Rayyan Hotel invites applications for a Front Desk Receptionist in Al-Rayyan, Qatar. You will warmly greet guests, manage check-in/out, answer calls, and coordinate with departments to ensure smooth service.

Ideal candidates are Indian nationals with work permission, a high school diploma, and strong English communication. Opera knowledge is a plus; salary is 1600 USD per month and negotiable based on experience.