Hotel Front Desk Receptionist Welcoming Guest Experiences

Jing Hau; Al Rayyan; On-site; QAR 36,000 - 72,000; Full time

Job summary

Jing Hau in Al-Rayyan, Qatar, seeks a Front Desk Receptionist to warmly welcome guests, manage check-ins/check-outs, and coordinate with hotel departments to ensure smooth operations.

The ideal candidate will have a high school diploma (hospitality certification a plus), strong English skills, and experience in hospitality. Flexibility to work evenings, weekends, and holidays is required.

Qualifications

• High school diploma or equivalent; hospitality certification is a plus.
• Experience as Front Desk Receptionist in hospitality preferred.
• Excellent communication and interpersonal skills.
• Proficient in English; additional languages are a plus.
• Knowledge of Opera hotel software is a plus.
• Willingness to work flexible hours including evenings, weekends, and holidays.

Responsibilities

• Greet and welcome guests in a friendly, professional manner.
• Check-in and check-out guests efficiently with all required details.
• Answer phone calls and direct them appropriately.
• Manage reservations and room assignments accurately.
• Handle guest complaints and resolve issues promptly.
• Assist with administrative tasks such as filing, data entry, and records.
• Coordinate with other departments to ensure smooth hotel operations.
• Keep the front desk area clean and organized.

Skills

Customer service

Front desk operations

Communication

Cash handling

Flexible hours

Education

High school diploma

Hospitality certification

Tools

Opera PMS

Job description

Jing Hau in Al-Rayyan, Qatar, seeks a Front Desk Receptionist to warmly welcome guests, manage check-ins/check-outs, and coordinate with hotel departments to ensure smooth operations.

The ideal candidate will have a high school diploma (hospitality certification a plus), strong English skills, and experience in hospitality. Flexibility to work evenings, weekends, and holidays is required.