Front Desk Guest Services Specialist

JobLeader; Al Rayyan; On-site; QAR 55,000 - 66,000; Full time

Benefits offered by this job

medical insurance

annual leave

staff discounts

Job summary

JobLeader in Al-Rayyan, Qatar, seeks a Front Desk Receptionist to greet guests, handle calls, manage reservations, and provide general administrative support. Indian nationals with strong English communication are preferred; Arabic is a plus.

The role requires a high school diploma and 1 year of experience in hospitality. We offer medical insurance, annual leave, and staff discounts, with a monthly salary of 1500 USD.

Qualifications

• Indian nationality is required.
• High school diploma or equivalent education is required; hospitality certification is a plus.
• Minimum 1 year of experience in a similar role in hospitality advised.
• Excellent English communication; Arabic knowledge is a plus.

Responsibilities

• Greet guests in a friendly and professional manner.
• Answer incoming calls and route them to the appropriate department.
• Manage reservations and check-ins accurately and efficiently.
• Provide information about services, facilities, and promotions to guests.
• Handle guest complaints with patience and empathy.
• Maintain front desk area cleanliness and organization.
• Perform basic administrative tasks such as data entry and filing.
• Collaborate with other departments to ensure smooth operations.

Skills

Communication skills

Customer service

Multitasking

Attention to detail

MS Office

English proficiency

Education

High school diploma

Hospitality certification (optional)

Tools

MS Office (Word, Excel)

Job description

JobLeader in Al-Rayyan, Qatar, seeks a Front Desk Receptionist to greet guests, handle calls, manage reservations, and provide general administrative support. Indian nationals with strong English communication are preferred; Arabic is a plus.

The role requires a high school diploma and 1 year of experience in hospitality. We offer medical insurance, annual leave, and staff discounts, with a monthly salary of 1500 USD.