General Manager

Client of CS & Clarks; Doha; Presencial; QAR 1.000.000 - 1.400.000; Jornada completa

Descripción de la vacante

Client of CS & Clarks in Doha, a luxury hotel operator, seeks an accomplished General Manager to lead operations at a 5-star property and uphold premier guest service. The role requires strategic leadership to drive financial performance, manage a diverse team across departments, and foster a high-performance culture while maintaining luxury standards and regulatory compliance.

The ideal candidate will excel in cross-functional collaboration, guest engagement, and stakeholder relations, with

Formación

• Bachelor's degree in Hospitality Management or related field.
• Ten years of progressive hotel management experience, with five years in leadership at a 5-star property.
• Proven track record of achieving financial and operational goals.
• Exceptional leadership and communication skills.
• Fluency in English and Arabic.

Responsabilidades

• Oversee all hotel operations ensuring the highest standards of guest service.
• Lead, mentor, and motivate a diverse team of managers and staff across all departments.
• Foster a positive, inclusive, and high-performance culture.
• Develop and implement strategies to achieve revenue and growth targets.
• Ensure compliance with health, safety and regulatory requirements.
• Represent the hotel at industry events and maintain relationships with partners.

Conocimientos

Leadership

Staff development

Guest service

Strategic planning

Arabic fluency

English fluency

Educación

Bachelor's degree in Hospitality Management or related

Master's degree preferred

Descripción del empleo

Key Responsibilities Key Responsibilities Leadership amp Management

• Oversee all hotel operations ensuring the highest standards of guest service and satisfaction
• Lead mentor and motivate a diverse team of managers and staff across all departments
• Foster a positive inclusive and high-performance culture

Financial Performance

• Develop and implement financial strategies to achieve revenue profitability and growth targets
• Monitor financial performance preparing and analyzing budgets forecasts and financial reports
• Ensure cost control and efficiency while maintaining quality and service standards

Guest Experience

• Ensure exceptional guest experiences by maintaining high standards of service cleanliness and overall hotel presentation
• Address and resolve guest concerns and complaints promptly and professionally
• Continuously seek ways to enhance guest satisfaction and loyalty

Operational Excellence

• Oversee the effective management of all operational areas including front office housekeeping food and beverage maintenance and security
• Ensure compliance with health safety and regulatory requirements
• Implement and uphold best practices and standard operating procedures

Marketing amp Sales

• Collaborate with the sales and marketing team to develop and execute strategies to attract and retain guests
• Build and maintain relationships with key clients partners and stakeholders
• Represent the hotel at industry events and networking opportunities

Human Resources

• Oversee recruitment training development and performance management of staff
• Promote a culture of continuous learning and professional development
• Ensure adherence to labor laws and hotel policies

Strategic Planning

• Develop and execute the hotel s long-term strategic plan
• Stay informed about industry trends and market conditions adapting strategies as necessary
• Drive innovation and continuous improvement in all areas of the hotel s operations

Skills Benefits Notes Qualifications

• Bachelor s degree in Hospitality Management, Business Administration, or a related field (Master s degree preferred).
• Minimum of 10 years of progressive experience in hotel management, with at least 5 years in a leadership role at a 5-star property.
• Proven track record of achieving financial and operational goals.
• Exceptional leadership, communication, and interpersonal skills.
• Strong understanding of luxury hospitality standards and guest service excellence.
• Ability to work under pressure and manage multiple priorities.
• Fluency in English & Arabic.