People And Culture Manager

Client of CS & Clarks; Doha; On-site; QAR 220,000 - 360,000; Full time

Job summary

Strategic HR leadership role in a Doha hotel requiring collaboration with senior management to align HR with business goals. You will design programs to boost engagement, manage recruitment, onboarding, and talent development while upholding legal compliance and a diverse, inclusive culture.

The position emphasizes performance management, compensation design, and employee relations, with a focus on health, safety, and analytics to inform decisions. English fluency is required; Arabic is a plus.

Qualifications

• Bachelor's degree in HR or related field; Master’s preferred.
• Minimum of 5 years in a senior HR role, hospitality preferred.
• Strong understanding of HR best practices, labor laws, and regulations.
• Proven experience in fostering a positive workplace culture and engagement.
• Excellent communication, interpersonal, and leadership skills.
• Fluency in English; Arabic a plus.
• Proficiency in HR software and Microsoft Office Suite.

Responsibilities

• Develop and execute HR strategies aligned with the hotel’s goals and objectives.
• Partner with senior management to drive cultural change and support business targets.
• Design and implement programs to enhance employee engagement and retention.
• Foster a positive and inclusive workplace culture reflecting the hotel’s values.
• Oversee recruitment to attract top talent and onboard new hires effectively.
• Manage talent development, training, and succession planning.
• Implement performance management systems and coach managers on development.
• Develop competitive compensation and benefits programs and ensure compliance.
• Advise on employee relations and resolve conflicts promptly and effectively.
• Develop and update HR policies; conduct audits to ensure compliance.
• Promote diversity and inclusion initiatives and track HR metrics.

Skills

Strategic thinking

Employee engagement

Talent management

Performance management

Compensation & benefits

Conflict resolution

Diversity & inclusion

HR analytics

Education

Bachelor's degree in HR or related field

Tools

HR software

Microsoft Office

Job description

Key Responsibilities

Strategic HR Leadership

• Develop and execute HR strategies aligned with the hotel s goals and objectives
• Partner with senior management to drive cultural change and support the achievement of business targets

Employee Engagement and Culture

• Design and implement programs that enhance employee engagement satisfaction and retention
• Foster a positive and inclusive workplace culture that reflects the hotel s values and mission

Talent Acquisition and Management

• Oversee the recruitment process to attract top talent
• Develop and implement onboarding programs to integrate new hires effectively
• Manage talent development programs including training career development and succession planning

Performance Management

• Implement performance management systems to ensure employees meet performance standards
• Provide coaching and support to managers on performance issues and development plans

Compensation and Benefits

• Develop competitive compensation and benefits programs that attract and retain talent
• Ensure compliance with local labor laws and regulations

Employee Relations

• Serve as a trusted advisor to employees and management on HR-related matters
• Address employee concerns and resolve conflicts promptly and effectively

HR Policy and Compliance

• Develop and update HR policies and procedures to ensure compliance with legal requirements
• Conduct regular audits to ensure adherence to HR standards and practices

Diversity and Inclusion

• Promote diversity and inclusion initiatives to create a welcoming and equitable workplace
• Implement programs and practices that support a diverse workforce

HR Analytics and Reporting

• Utilize HR metrics and analytics to inform decision-making and track HR performance
• Prepare and present HR reports to senior management

Health and Safety

• Ensure the health and safety of all employees by implementing and maintaining safety programs
• Promote a culture of safety and well-being within the hotel

Qualifications

• Bachelor s degree in Human Resources, Business Administration, or a related field; Master s degree preferred.
• Minimum of 5 years of experience in a senior HR role, preferably within the hospitality industry.
• Strong understanding of HR best practices, labor laws, and regulations.
• Proven experience in fostering a positive workplace culture and enhancing employee engagement.
• Excellent communication, interpersonal, and leadership skills.
• Fluency in English; knowledge of Arabic is a plus.
• Proficiency in HR software and Microsoft Office Suite.

Skills

• Strategic Thinking: Ability to develop and implement HR strategies that align with business goals.
• Employee Engagement: Skilled in designing programs that boost employee morale and retention.
• Talent Management: Expertise in recruitment, onboarding, training, and development.
• Performance Management: Competence in implementing performance systems and addressing issues.
• Compensation and Benefits: Knowledge of competitive compensation strategies and compliance.
• Conflict Resolution: Strong problem-solving skills and the ability to resolve employee issues effectively.
• Diversity and Inclusion: Commitment to promoting a diverse and inclusive workplace.
• HR Analytics: Proficiency in using data to drive HR decisions and reporting.

Benefits Notes