F&B Supervisor (Italian Concept)

The Ned City of London Sales; Doha; On-site; QAR 41,000 - 55,000; Full time

Benefits offered by this job

Accommodation

Transportation

Annual leave

Public holidays

Medical insurance

End of Service benefits

Meals provided

Employee hotel/dining rates

Career progression

Rewards program

Iconic destination

Job summary

The Ned Doha is seeking a proactive Restaurant Supervisor to lead our F&B team within a luxury setting in Doha. You will supervise restaurant operations, train staff, ensure health and safety compliance, and resolve guest queries in the manager's absence.

You will deputize the Manager at meetings, implement SOPs, monitor guest satisfaction, coordinate with the head chef, manage mise en place and reservations, and uphold our service values while maintaining a polished image.

Qualifications

• Experience leading F&B teams and supervising restaurant staff.
• Knowledge of health and safety regulations in food service.
• Ability train staff and manage customer complaints.

Responsibilities

• Deputize the Manager in attending all meetings according to schedule.
• Assist in implementing SOPs throughout the restaurant.
• Respond proactively to guest queries and ensure action in the absence of the manager.
• Report and follow up maintenance issues affecting service.
• Ensure guest satisfaction is monitored and rectified during meals.
• Communicate with head chef to ensure smooth service.
• Ensure mise en place is complete and stocks are available.
• Prepare tables according to reservations and reset as needed.
• Greet guests professionally and efficiently.
• Take guest food and beverage requirements with accuracy.
• Prepare and present accurate bills.
• Display knowledge of all food and beverage items served.
• Maintain cleanliness of service and Back of House areas per Health and Safety standards.
• Handle payroll, holidays, and rotas per hotel policies.
• Ensure service is delivered in line with our Values.
• Handle guest comments appropriately and communicate to management.
• Maintain grooming standards to reflect a professional image.

Skills

Leadership

Job description

About The Ned Doha

Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel, it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.

With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club, our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool, The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.

The Role

You would be a leader in our F&B team helping the colleagues reach their potential and helping to supervise the team, Also supervise restaurant operations and to ensure that restaurants run smoothly, responsibilities include train and supervise restaurant staff, ensure compliance with food health and safety regulations, and resolve customer complaints, in the absence of Restaurant Manager and Restaurant Assistant Manager

Duties & Responsbilities

• To deputize the Manager in attending all meetings required according to meetings schedule
• To assist the Manager in implementing SOP throughout the restaurant
• To respond proactively to guest queries and to ensure appropriate action is taken in the absence of the manager, followed by effective communication
• To report and follow up all maintenance defaults effecting efficient and professional delivery of service
• To ensure that guest satisfaction is monitored and where appropriate, rectified throughout their meal experience
• To communicate with head chef in order to share information and ensure smooth running of service
• To ensure that mise en place positioning is completed accurately and monitored to ensure that appropriate stocks are available
• To prepare table plans according to reservations and to ensure that tables are constantly cleared and reset according to the reservation plan
• To meet and greet guests in a professional and efficient manner
• To take guest food and beverage requirements, ensuring efficiency and accuracy in service delivery
• To prepare and present accurate bills
• To display exemplary knowledge of all food and beverage items served
• To ensure service and Back of House areas are kept clean at all times and work will be conducted according to our Health and Safety standards
• To handle administrative duties, i.e. payroll, holidays, rotas in accordance with hotel policies and procedures
• To ensure service is delivered according to our Values
• To handle guest comments and complaints in the appropriate manner and communicate to Restaurant Management
• To ensure that relevant grooming standards adhered to, both personally and by the team, reflecting a professional image for our guests

What’s In It for You

• Tax-free annual salary of QAR 48,000
• Company provided accommodation & transportation
• 21 calendar days annual leave and 11 paid public holidays
• Sick leave benefits as per Qatar Labour Law
• Private Medical Insurance for self
• End of Service benefits
• Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner)
• Exclusive hotel and dining rates for you, your family, and friends
• Outstanding learning, development, and career progression opportunities
• Reward and recognition programmes
• The opportunity to work in one of Doha’s most iconic lifestyle destinations

Our Culture

At The Ned Doha, we go beyond celebrating diversity, We continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.

If you’re ready to be the welcoming face of an extraordinary destination, we would love to hear from you.