Digital Business Partner - Airport IT & AI Innovation

Qatar Airways; Doha; On-site; QAR 270,000 - 450,000; Full time

Job summary

Qatar Airways seeks a Digital Business Partner for Hamad International Airport, Doha, Qatar, to bridge IT and Airport Security & Safety. You will translate business needs into structured requirements, guide governance, and influence investment decisions with a data-driven mindset.

Role requires 6+ years in IT business partnering, service delivery, or digital transformation, with strong English communication and airport domain understanding.

Qualifications

• Bachelor's degree or equivalent with minimum experience.
• Airport experience is mandatory.
• Relevant experience in IT business partnering or service delivery.
• Excellent command of English is mandatory.

Responsibilities

• Translate business demand and constraints into structured requirements and governance.
• Maintain understanding of business domain through continuous engagement.
• Identify opportunities for digital transformation and data-led improvements.
• Collaborate on technology plans, roadmaps and improvement priorities.
• Support AI product development within the domain.

Skills

IT partnership

Stakeholder mgmt

Business analysis

Digital transformation

AI product dev

English fluency

Education

Bachelor’s Degree

Tools

ITSM

ServiceNow

Job description

Qatar Airways seeks a Digital Business Partner for Hamad International Airport, Doha, Qatar, to bridge IT and Airport Security & Safety. You will translate business needs into structured requirements, guide governance, and influence investment decisions with a data-driven mindset.

Role requires 6+ years in IT business partnering, service delivery, or digital transformation, with strong English communication and airport domain understanding.