Cold Email Specialist

Pavago; Doha; On-site; QAR 255,000 - 437,000; Full time

Job summary

Pavago seeks a proactive Cold Email Specialist to own client campaign performance, deliverability, and operational excellence across outbound campaigns. You will manage 20–30 active accounts, optimize inbox placement, and drive long-term client success with a strong emphasis on technical and copy optimization.

Join a fast-growing startup that values ownership, collaboration with founders and the outreach team, and scalable systems to improve deliverability and response rates.

Qualifications

• Experience in cold email agencies or outbound sales environments.
• Strong deliverability and inbox placement knowledge.
• Proven ability to optimize campaigns and reduce churn.

Responsibilities

• Own client campaign performance and deliverability for multiple accounts.
• Diagnose and optimize campaigns across copy, sequences, and domain reputation.
• Lead client check-ins, reviews, and proactive updates to protect retention.
• Collaborate with technical and outreach teams to scale infrastructure.
• Write and refine outbound cold email copy and test variations.

Skills

Deliverability

Inbox placement

Cold email strategy

Campaign optimization

Client communication

Relationship management

Copywriting

Outreach infrastructure

Warm-up systems

Analytics & dashboards

Tools

Instantly

Smartlead

Clay

Apollo

Lemlist

Outreach

HubSpot

Zapier

Make

ChatGPT

Job description

Job description

Cold Email Specialist (Deliverability, Client Success & Campaign Operations) – Remote Position Type: Full-Time, Remote Working Hours: Flexible, with overlap during U.

S. business hours About the Role At Pavago, one of our clients is hiring a highly execution-focused Cold Email Specialist to own client campaign performance, deliverability, retention, and operational execution within a fast-growing startup environment.

This is not a passive account management role.

You’ll be responsible for the full lifecycle of outbound cold email campaigns—from inbox placement and deliverability to campaign optimization, client communication, and long-term retention.

You’ll work closely with the founder, outreach team, developers, and operations to ensure campaigns perform, clients stay successful, and delivery standards continue to scale.

If you understand cold email beyond basic outreach—including infrastructure, warm-up, deliverability, inbox health, copy performance, and campaign optimization—this role is a strong fit.

What You’ll Own Client Campaign Ownership Manage a portfolio of 20–30 active client accounts.

Serve as the primary point of contact for campaign performance and communication.

Lead client check-ins and performance reviews.

Manage expectations and provide proactive campaign updates.

Build long-term client relationships.

Identify risks early and proactively reduce churn.

Cold Email Campaign Performance Diagnose and optimize underperforming campaigns.

Troubleshoot: Deliverability issues Inbox placement Domain reputation Spam issues List quality Low reply rates Optimize: Subject lines Messaging Sequences Personalization Quality-check campaigns before launch.

Continuously improve campaign performance through testing and optimization.

Deliverability & Infrastructure Manage and optimize: Warm-up systems Inbox reputation Sending domains DNS configuration SPF DKIM DMARC Monitor inbox placement and sender health.

Troubleshoot technical campaign issues independently.

Collaborate with technical teams to improve outbound infrastructure and automation.

Copywriting & Campaign Optimization Write and refine outbound cold email copy.

Improve: Open rates Reply rates Positive response rates Test messaging variations using campaign performance data.

Balance personalization with scalable outreach.

Process Improvement & Operations Build and maintain campaign documentation and SOPs.

Improve operational workflows and delivery processes.

Track: SLAs Client health Campaign performance Operational metrics Help build scalable systems as the company grows.

Cross-Functional Collaboration Work closely with: Developers Infrastructure teams Outreach specialists Leadership Coordinate campaign execution and issue resolution.

Report directly to the founder on: Campaign performance Client risks Retention Operational improvements

What Success Looks Like Clients remain satisfied and renew their services.

Campaigns maintain strong inbox placement and deliverability.

Reply rates and conversion rates improve consistently.

Campaigns launch accurately and on time.

Operational workflows remain organized and scalable.

Technical and client issues are resolved proactively.

What Makes You a Strong Fit You take ownership instead of waiting for direction.

You thrive in startup environments with evolving systems.

You understand that deliverability is just as important as messaging.

You’re equally comfortable solving technical and client-facing challenges.

You communicate confidently with founders and executives.

You focus on outcomes, execution, and continuous improvement.

Required Experience & Skills Experience Experience working in: Cold email agencies Lead generation companies Outbound sales organizations Startup operations Strong expertise in: Cold email strategy Deliverability Inbox placement Warm-up systems Outbound infrastructure Strong outbound copywriting skills.

Experience troubleshooting: Spam issues Domain reputation Low-performing campaigns Technical understanding of: APIs Automations Workflows Outbound systems Daily experience using: ChatGPT Claude AI-powered automation workflows Strong client communication and relationship management skills.

Comfortable working independently in fast-paced environments.

Nice to Have Experience using: Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Familiarity with: Zapier Make Webhooks Automation platforms Experience scaling outbound systems for startups or agencies.

SaaS or lead generation industry experience.

Tech Stack Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Zapier Make ChatGPT Claude

What a Typical Day Looks Like Review campaign dashboards and inbox health.

Troubleshoot deliverability and reply-rate issues.

Optimize copy, targeting, and sequencing.

Meet with clients to review campaign performance.

Coordinate with outreach and technical teams.

Launch and quality-check new campaigns.

Monitor domain reputation and warm-up systems.

Update SOPs and operational documentation.

In short: You’ll own the technical performance, operational execution, and client success of outbound cold email campaigns while helping scale reliable systems that generate consistent results.

Key Metrics for Success (KPIs) Client retention and churn reduction.

Inbox placement and deliverability rates.

Campaign reply and conversion rates.

Client satisfaction and relationship health.

SLA adherence and operational consistency.

Overall improvement in client campaign performance.

Why This Role Stands Out High ownership with direct impact on client success.

Close collaboration with founders and technical teams.

Blend of: Deliverability Campaign operations Client success Outbound strategy Copywriting Opportunity to build scalable outbound systems.

Fast-paced startup environment with long-term growth opportunities.

Career progression into: Client Success Manager Outbound Operations Lead Deliverability Specialist Growth Operations Manager