Client Success & Account Coordinator

Confidential; Doha; On-site; QAR 60,000 - 100,000; Full time

Job summary

Confidential is seeking an Account Management Specialist to cultivate and maintain relationships with Licensed Companies and tenants. You will coordinate day-to-day client requests, track activities, and support retention initiatives while working closely with the Manager - Account Management to uphold high service standards.

The role emphasizes strong communication, organization, and cross-functional collaboration across operations, finance, IT, HR, legal and marketing to meet client needs and

Qualifications

• Bachelor’s degree in Business Administration or related discipline required.
• Minimum 2 years of relevant experience in account management, client servicing or relationship management.
• Experience with CRM systems and reporting tools is preferred.

Responsibilities

• Maintain regular communication with licensed companies and tenants, ensuring timely responses.
• Coordinate day-to-day client requests, inquiries, and follow-ups.
• Track account activities, engagement milestones and outstanding requests.

Skills

Communication skills

Organizational skills

CRM experience

Stakeholder management

Education

Bachelor's degree in Business Administration

Tools

CRM systems

Job description

Confidential is seeking an Account Management Specialist to cultivate and maintain relationships with Licensed Companies and tenants. You will coordinate day-to-day client requests, track activities, and support retention initiatives while working closely with the Manager - Account Management to uphold high service standards.

The role emphasizes strong communication, organization, and cross-functional collaboration across operations, finance, IT, HR, legal and marketing to meet client needs and