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Portuguese-speaking Customer Service Representative (Jewelry Brand)
Job summary
A talent acquisition company is seeking a Portuguese-speaking Customer Service Representative for a renowned jewelry brand's customer care team in Lisbon. The role involves assisting customers via phone, email, or chat. Candidates should have native-level Portuguese and B2 English, with strong communication skills preferred. A performance bonus and meal allowance are included in the benefits package.
Benefits
Qualifications
- Native-level Portuguese speaker.
- B2 level in English.
- Strong communication and empathy skills.
Responsibilities
- Assist and guide customers via phone, email, or chat.
Skills
Job openings for Portuguese-speaking Customer Service Representative (Jewelry Brand).
Cross Border Talents is looking for European Portuguese speakers ready to join our client's team supporting customers of a globally renowned jewellery brand!
Join the customer care team of a renowned jewelry brand, where you will provide assistance and guidance to customers via phone, email, or chat.
Native-level Portuguese (European) coupled with B2 English (written and spoken)
Strong communication and empathy skills
Availability to work on-site in Lisbon
- Previous experience is a plus but not required
- EU member state passport or a valid residence card for Portugal
Monday to Saturday, 10:00 to 19:00
Days off: Sunday + 1 rotating day
Initial paid training period is provided to prepare you for the job
- Performance bonus: EUR 100/month (paid over 12 months)
- Meal allowance: EUR 7.23/day, net, paid in a meal card (around EUR 159/month)
- Health insurance: Available from day 1 (monthly contribution required; free after 6 months)
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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