Work From Anywhere In Portugal | Dutch Customer Support

Cbtalents; Faro; Remote; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Remote work

Paid training

International environment

Career development

Skill development

Job summary

Cbtalents in Portugal is seeking a Dutch-speaking Customer Support Representative to join our international BPO team. This full-time role offers remote work within Portugal, a friendly training program, and the chance to build your career in a multinational environment.

You will handle inquiries via phone, email, and chat, assist Dutch-speaking customers, provide accurate information, and resolve issues professionally.

Qualifications

• Fluency in Dutch is required.
• Strong communication and customer service mindset.
• Comfortable using digital tools and online platforms.
• Available for a full-time schedule in Portugal.
• EU citizenship or valid work authorization in Portugal.
• Fresh graduates and early-career candidates welcome.

Responsibilities

• Assist Dutch-speaking customers with questions and requests via phone, email, and chat.
• Provide accurate information and guidance to customers.
• Resolve customer issues professionally and efficiently.
• Support account, product, or service-related inquiries.
• Ensure a positive customer experience with an international team.

Skills

Dutch fluency

Communication skills

Customer oriented

Digital tools

Full-time availability

Residence in Portugal

EU work authorization

Job description

Remote within Portugal | Fresh Graduates Welcome

Are you a Dutch speaker currently living in Portugal and looking for an opportunity to build your career in an international environment?

We are looking for Dutch-speaking Customer Support Representatives to join an international BPO environment, with the flexibility to work remotely from within Portugal.

This opportunity is suitable for both experienced candidates and those at the beginning of their careers who want to develop professional experience while using their Dutch language skills.

Position Details

Role: Customer Support Representative
Location: Portugal
Work Model: Remote within Portugal
Language: Dutch
Schedule: Full-time, 40 hours per week

What You Will Do

Depending on the project, you will support customers through channels such as phone, email, and chat.

Your responsibilities may include:

• Assisting Dutch-speaking customers with questions and requests
• Providing accurate information and guidance
• Resolving customer issues professionally and efficiently
• Supporting account, product, or service-related inquiries
• Ensuring a positive customer experience
• Working with an international and multicultural team

What We Are Looking For

• Fluency in Dutch
• Good communication skills
• Customer-oriented mindset
• Comfortable working with digital tools
• Available for full-time employment
• Currently residing in Portugal
• EU citizenship or valid authorization to work in Portugal
• Fresh graduates and early-career candidates are welcome to apply

What's Offered

• Remote work within Portugal
• Paid training
• International and multicultural working environment
• Internal career development and mobility opportunities
• Opportunity to develop transferable skills in communication, customer service, problem-solving, and digital tools

Working in an international BPO environment can be a strong way to kick-start your career while gaining experience that can later open opportunities in areas such as Quality, Training, Recruitment, IT Support, and other operational functions.