Dutch-Speaking Customer Service | Portugal Remote | Entry-Level Welcome

Cbtalents; Porto; Remote; EUR 21,000 - 27,000; Full time

Benefits offered by this job

Remote work within Portugal

Paid training

International multicultural atmosphere

Career development opportunities

Transferable skills development

Job summary

CBTalents is seeking Dutch-speaking Customer Support Representatives to join its international BPO team. The role is remote within Portugal, full-time, 40 hours per week, and welcomes fresh graduates.

You will handle inquiries via phone, email, and chat, provide accurate information, and contribute to a positive customer experience in a diverse, multilingual environment.

Qualifications

• Fluent in Dutch and able to communicate clearly.
• Excellent communication and customer-service mindset.
• Comfortable using online tools and software.
• Available for full-time employment in Portugal.
• EU citizenship or valid Portugal work authorization.
• Fresh graduates or early-career candidates welcome.

Responsibilities

• Assist Dutch-speaking customers via phone, email, and chat.
• Provide accurate information and guidance to resolve issues.
• Handle account, product, or service inquiries professionally.
• Contribute to a positive customer experience in a multicultural team.
• Work with an international BPO environment.

Skills

Fluency in Dutch

Strong communication skills

Customer-oriented mindset

Comfortable with digital tools

Full-time availability

Currently residing in Portugal

EU citizenship or work authorization

Fresh graduates welcome

Job description

Remote within Portugal | Fresh Graduates Welcome

Are you a Dutch speaker currently living in Portugal and looking for an opportunity to build your career in an international environment?

We are looking for Dutch-speaking Customer Support Representatives to join an international BPO environment, with the flexibility to work remotely from within Portugal.

This opportunity is suitable for both experienced candidates and those at the beginning of their careers who want to develop professional experience while using their Dutch language skills.

Position Details

Role: Customer Support Representative
Location: Portugal
Work Model: Remote within Portugal
Language: Dutch
Schedule: Full-time, 40 hours per week

What You Will Do

Depending on the project, you will support customers through channels such as phone, email, and chat.

Your responsibilities may include:

• Assisting Dutch-speaking customers with questions and requests
• Providing accurate information and guidance
• Resolving customer issues professionally and efficiently
• Supporting account, product, or service-related inquiries
• Ensuring a positive customer experience
• Working with an international and multicultural team

What We Are Looking For

• Fluency in Dutch
• Good communication skills
• Customer-oriented mindset
• Comfortable working with digital tools
• Available for full-time employment
• Currently residing in Portugal
• EU citizenship or valid authorization to work in Portugal
• Fresh graduates and early-career candidates are welcome to apply

What's Offered

• Remote work within Portugal
• Paid training
• International and multicultural working environment
• Internal career development and mobility opportunities
• Opportunity to develop transferable skills in communication, customer service, problem-solving, and digital tools

Working in an international BPO environment can be a strong way to kick-start your career while gaining experience that can later open opportunities in areas such as Quality, Training, Recruitment, IT Support, and other operational functions.