Work From Anywhere in Portugal

Cbtalents; Portimão; Teletrabalho; EUR 10 000 - 15 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid training

Remote work within Portugal

International environment

Career development opportunities

Multicultural team

Resumo da oferta

Cbtalents in Portugal is seeking Dutch-speaking Customer Support Representatives to join an international BPO with remote work within Portugal. This full-time role is open to fresh graduates and early-career professionals seeking to develop in a multilingual environment.

You will assist customers via phone, email, and chat, delivering accurate information and friendly service while working with an international team. EU-work eligibility and residence in Portugal are required.

Qualificações

• Fluent Dutch with strong communication skills.
• Customer-oriented mindset and comfortable with digital tools.
• Able to work full-time and reside in Portugal.
• EU citizenship or valid work authorization for Portugal.
• Fresh graduates and early-career candidates welcome to apply.

Responsabilidades

• Support customers via phone, email, and chat.
• Provide accurate information and guidance.
• Resolve issues efficiently and professionally.
• Support account, product, or service inquiries.
• Collaborate with international, multicultural team.

Conhecimentos

Fluent Dutch

Communication skills

Customer-oriented

Digital tools

Full-time availability

Residence in Portugal

EU work authorization

Fresh graduates welcome

Descrição da oferta de emprego

Remote within Portugal | Fresh Graduates Welcome

Are you a Dutch speaker currently living in Portugal and looking for an opportunity to build your career in an international environment?

We are looking for Dutch-speaking Customer Support Representatives to join an international BPO environment, with the flexibility to work remotely from within Portugal.

This opportunity is suitable for both experienced candidates and those at the beginning of their careers who want to develop professional experience while using their Dutch language skills.

Position Details

Role: Customer Support Representative
Location: Portugal
Work Model: Remote within Portugal
Language: Dutch
Schedule: Full-time, 40 hours per week

What You Will Do

Depending on the project, you will support customers through channels such as phone, email, and chat.

Your responsibilities may include:

• Assisting Dutch-speaking customers with questions and requests
• Providing accurate information and guidance
• Resolving customer issues professionally and efficiently
• Supporting account, product, or service-related inquiries
• Ensuring a positive customer experience
• Working with an international and multicultural team

What We Are Looking For

• Fluency in Dutch
• Good communication skills
• Customer-oriented mindset
• Comfortable working with digital tools
• Available for full-time employment
• Currently residing in Portugal
• EU citizenship or valid authorization to work in Portugal
• Fresh graduates and early-career candidates are welcome to apply

What's Offered

• Remote work within Portugal
• Paid training
• International and multicultural working environment
• Internal career development and mobility opportunities
• Opportunity to develop transferable skills in communication, customer service, problem-solving, and digital tools

Working in an international BPO environment can be a strong way to kick-start your career while gaining experience that can later open opportunities in areas such as Quality, Training, Recruitment, IT Support, and other operational functions.