Wellness Concierge

Discovery Land Co.; Comporta; Presencial; EUR 22 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Work-Family Culture

Global Career Opportunities

Competitive Salary

Development Programs

Medical Insurance

Meal Allowance

Staff Restaurant

Staff Events

Staff accommodation if not local

Resumo da oferta

A luxury residential community developer in Comporta, Portugal is seeking a Wellness Concierge to enhance member experiences at their exclusive spa. Responsibilities include managing reservations, providing exceptional service, and maintaining wellness areas. Candidates should have at least 2 years in a similar role, excellent communication skills, and a proactive attitude. Join a team that promotes wellness and offers competitive benefits, including medical insurance and development programs.

Qualificações

• At least 2 years of experience in a luxury spa, wellness center, or health club.
• Strong communication and customer-service skills.
• Ability to work well in a multicultural team.

Responsabilidades

• Welcome and guide members through their wellness journey.
• Manage daily reception operations including bookings and member requests.
• Maintain clean and organized wellness and reception areas.

Conhecimentos

Customer service

Communication

Organization

Proactive attitude

Hospitality

Ferramentas

MS Office

Wellness and reservation systems

Descrição da oferta de emprego

Wellness Concierge page is loaded## Wellness Conciergelocations: Comporta, Portugaltime type: Full timeposted on: Posted Todayjob requisition id: JR103960**If you are an internal applicant, please log into Workday and submit your application via the Jobs Hub. Please to apply internally.**Costaterra Golf & Ocean Club is part of DLC – Discovery Land Company (DLC). DLC is known for developing luxury residential communities and resorts.Costaterra is a private members only residential community in Comporta – Portugal. It combines luxury living with top-tier hospitality, offering incredible dining, a world-class golf course, spa services, outdoor pursuits, and immersive local experiences.We are looking for a talented **Wellness Concierge** to join our team! In this role, you’ll welcome members, manage spa and wellness reservations, support bookings for activities and classes, and ensure all wellness areas are tidy and well‑organized. Your goal is to create a warm, seamless experience for our members and guests while helping us exceed service expectations.* Welcome and guide members through their wellness journey and escort them to different areas.* Manage daily reception operations, including bookings, confirmations, schedules, calls, emails, and member profile updates.* Handle member requests, record feedback, and support service recovery when needed.* Maintain clean, organized, and well‑prepared wellness and reception areas.* Prepare member charges, daily reports, and assist with lost & found or incident reporting.* Support sales by recommending and upselling wellness programs, fitness classes, and spa services.* Assist with stock control, purchasing, and updating daily communication logs.* Work closely with coworkers, attend required meetings/training, and support smooth team operations.* Perform additional tasks as required by supervisors.* At least **2 years of experience** in a similar role within luxury spas, wellness centers, or health clubs.* Strong communication, customer‑service, and organizational skills.* A proactive, warm, and professional attitude with the ability to work well in a multicultural team.* Good command of English and confidence using MS Office and wellness/reservation systems.* High standards of grooming, ethics, and service excellence.* Passion for wellness and delivering exceptional guest experiences.Work-Family Culture, Global Career Opportunities, Competitive Salarys, Development Programs, Medical Insurance, Meal Allowance, Staff Restaurant, Staff Events and Staff accommodation if you are not local.*If you have what it takes and want to build a career, this is the place for you*#LI-TP1