F&B Concierge

Discovery Land Company; Portugal; Presencial; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical Insurance

Meal Allowance

Staff Events

Staff Accommodation

Resumo da oferta

Discovery Land Company is seeking an F&B Concierge to enhance member dining experiences in Comporta, Portugal. You will manage dining reservations, coordinate special requests, and ensure excellent service at our luxury dining venues.

The ideal candidate excels in customer service and has experience in hospitality. Our offerings include a work-family culture, competitive salary, medical insurance, and accommodation for non-local staff.

Qualificações

• Experience in food and beverage service in a hospitality setting.
• Excellent communication skills and attention to detail.
• Ability to handle special requests and dietary restrictions.

Responsabilidades

• Manage reservations for club restaurants and events.
• Prepare and monitor Banquet Event Orders (BEOs).
• Coordinate with managers and chefs for guest requests.
• Monitor member satisfaction and resolve concerns.

Conhecimentos

Customer service

Event coordination

Dining reservations management

Problem-solving

Descrição da oferta de emprego

## F&B ConciergeApplylocations: Comporta, Portugaltime type: Full timeposted on: Posted Yesterdayjob requisition id: JR104777**If you are an internal applicant, please log into Workday and submit your application via the Jobs Hub. Please click here to apply internally.**If you are an internal applicant, please log into Workday and submit your application via the Jobs Hub. Please click here to apply internally. Who are we? Costaterra Golf & Ocean Club is part of DLC – Discovery Land Company (DLC). DLC is known for developing luxury residential communities and resorts. Costaterra is a private members only residential community in Comporta – Portugal. It combines luxury living with top-tier hospitality, offering incredible dining, a world-class golf course, spa services, outdoor pursuits, and immersive local experiences.We are looking for a talented F&B Concierge to join our team! In this role, you’ll welcome members and guests, manage dining reservations, coordinate special requests, and support the smooth operation of our food and beverage outlets. You’ll provide personalized recommendations, ensure seamless communication between guests and the F&B team, and help create memorable dining experiences. Your goal is to deliver warm, attentive service while exceeding our members’ and guests’ expectations at every opportunity.**What you will do?*** Manage reservations for club restaurants, private dining, special culinary events and events;* Prepare, manage, and monitor all Banquet Event Orders (BEOs) related to Food & Beverage services;* Manage daily restaurant reservations, proactively contact members to arrange bookings across the property's dining venues, and maintain accurate tracking of all members' culinary and dining experiences;* Coordinate with restaurant managers and chefs to accommodate guest requests and ensure outstanding service;* Maintain up-to-date knowledge of all hotel F&B outlets, menus, promotions, wine lists, and seasonal offerings;* Handle special requests, including celebrations, dietary restrictions, allergies, VIP amenities, and customized dining experiences;* Monitor member satisfaction and proactively resolve any dining-related concerns or service recovery opportunities;* Collaborate closely with Member Service and Experience Team, and other departments to deliver seamless guest experiences;* Maintain accurate reservation records and members preferences using the hotel's property management and reservation systems;* Support the planning and coordination of private events, special dinners, and exclusive culinary experiences;* Ensure compliance with club standards, health and safety regulations, and brand service guidelines;**What do we offer*****?*** Work-Family Culture, Global Career Opportunities, Competitive Salarys, Development Programs, Medical Insurance, Meal Allowance, Staff Restaurant, Staff Events and Staff accommodation if you are not local. *If you have what it takes and want to build a career, this is the place for you*