We're Looking for Customer-Focused Communicators

Cross Border Talents; Lisboa; On-site; EUR 22,000 - 30,000; Full time

Job summary

Cross Border Talents in Lisbon is seeking a Customer Service Representative – Outbound who thrives on building rapport with customers, explaining energy service packages, and turning conversations into productive outcomes.

Your day will involve reaching out to existing and potential customers, presenting electricity and gas offers, and communicating benefits clearly. Initial training will be provided to help you develop strong commercial communication skills.

Qualifications

• Clear communication skills and professional presentation.
• Ability to build rapport with customers over the phone.
• Comfort with presenting service packages and explaining offers.

Responsibilities

• Reach out to existing and potential customers.
• Present electricity and gas service packages.
• Explain the advantages of the available offers.
• Communicate with customers in a clear and professional manner.

Skills

Customer service

Outbound calls

Communication

Product explanation

Job description

We're Looking for Customer-Focused Communicators!

Do you enjoy building rapport, explaining services, and making conversations productive?

Cross Border Talents is recruiting a Customer Service Representative – Outbound for an opportunity in Lisbon's energy services sector.

What you'll do:

• Reach out to existing and potential customers
• Present electricity and gas service packages
• Explain the advantages of the available offers
• Communicate with customers in a clear and professional manner

This role is suited to people who enjoy customer interaction, have a proactive attitude, and want to develop their commercial communication skills.

The essentials:

• Location: Lisbon, Portugal
• Work model: On-site
• Schedule: 40 hours per week
• Initial training provided