Lisbon: Entry-Level Outbound Customer Engagement Specialist

Cross Border Talents; Lisboa; On-site; EUR 14,000 - 23,000; Full time

Benefits offered by this job

Initial product training

Full-time working schedule

Office-based role

Job summary

Cross Border Talents is hiring a Customer Service Representative – Outbound for an on-site role in Lisbon, Portugal. You will connect with existing and potential customers, present electricity and gas package options, and explain the advantages of the available services.

This full-time, office-based position offers initial training and an opportunity to strengthen your communication skills while working in a fast-paced customer service environment in Lisbon.

Qualifications

• Experience handling outbound calls in a customer-facing role.
• Strong communication and active listening skills.
• Ability to adapt to product details and pricing information.

Responsibilities

• Make outbound calls to existing and potential customers.
• Present service packages and explain benefits clearly.
• Answer questions and maintain a professional, customer-focused approach.

Skills

Outbound calls

Customer service

Portuguese language

Job description

Cross Border Talents is hiring a Customer Service Representative – Outbound for an on-site role in Lisbon, Portugal. You will connect with existing and potential customers, present electricity and gas package options, and explain the advantages of the available services.

This full-time, office-based position offers initial training and an opportunity to strengthen your communication skills while working in a fast-paced customer service environment in Lisbon.