Start Your Career in Customer Engagement

Cross Border Talents; Lisboa; On-site; EUR 14,000 - 23,000; Full time

Benefits offered by this job

Initial product training

Full-time working schedule

Office-based role

Job summary

Cross Border Talents is hiring a Customer Service Representative – Outbound for an on-site role in Lisbon, Portugal. You will connect with existing and potential customers, present electricity and gas package options, and explain the advantages of the available services.

This full-time, office-based position offers initial training and an opportunity to strengthen your communication skills while working in a fast-paced customer service environment in Lisbon.

Qualifications

• Experience handling outbound calls in a customer-facing role.
• Strong communication and active listening skills.
• Ability to adapt to product details and pricing information.

Responsibilities

• Make outbound calls to existing and potential customers.
• Present service packages and explain benefits clearly.
• Answer questions and maintain a professional, customer-focused approach.

Skills

Outbound calls

Customer service

Portuguese language

Job description

Your Next Career Move Starts in Lisbon!

Looking for an opportunity to build your customer service and sales skills?

Cross Border Talents is hiring a Customer Service Representative – Outbound for an on-site position in Lisbon, Portugal.

You’ll connect with existing and potential customers, introduce electricity and gas packages, and explain the advantages of the available services.

Key responsibilities:

• Conduct outbound customer calls
• Present service packages and their benefits
• Answer questions and communicate information clearly
• Maintain a professional, customer-oriented approach

What’s included:

• Initial product and process training
• A full-time working schedule
• An opportunity to strengthen your communication skills

Lisbon, Portugal
40 hours per week
Office-based role