WE’RE HIRING | FRENCH CUSTOMER EXPERIENCE REPRESENTATIVE

Konecta; Lisboa; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Health insurance from day one

Base salary

Meal allowance

Language allowance

Attendance bonus

Job summary

Konecta in Lisbon is seeking French-speaking customer support agents to join an international automotive project. You will help customers via chat, email, and phone, delivering clear information and friendly service. The role is on-site in Sete Rios, Lisbon.

Native French is mandatory; advanced English is required, and prior call center experience is a plus. Join a solid team with health insurance from day one, a base salary, meal and language allowances, and attendance bonuses in a great

Qualifications

• Native level French required.
• Advanced English required.
• Experience in customer care is a plus.
• Availability for 100% on-site work in Sete Rios, Lisbon.
• Formal and professional communication style.

Responsibilities

• Clarifying doubts via chat, email, and phone.

Skills

French language proficiency

English language proficiency

Customer care experience

Team spirit

Job description

Konecta is a multinational company dedicated to Business Process Outsourcing (BPO), ranging from the planning and execution of internal front office and back office tasks to the management of external agents' activities. Driven by quality, excellence, and innovation, we hold a deep commitment to society.

We have a specialized team of professionals dedicated to taking on our clients' challenges to achieve and exceed their goals.

Would you like to be part of this project?

We are looking for French speakers to join our Customer Support team in Portugal and contribute to the growth of an international project in the automotive sector.

Main Responsibilities:

• Clarifying doubts via chat, email, and phone.

Requirements:

• Experience in customer care (a plus);
• Availability for 100% on-site work in Sete Rios, Lisbon;
• Native proficiency in French (Mandatory);
• Advanced proficiency in English (Mandatory);
• Call center experience (a plus);
• Formal and professional communication style;
• Team spirit.

What We Offer:

• Integration into a solid and stable project;
• Employment Contract;
• Great working environment;
• Health insurance from day one;
• Base salary + Meal allowance + Language allowance + Attendance bonus.