VP Site Reliability Engineering - Equity & Hybrid

iCapital; Lisboa; Híbrido; EUR 120 000 - 180 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Healthcare coverage

Equity for all employees

Generous PTO

Resumo da oferta

iCapital is seeking a Vice President Site Reliability Engineer in Lisbon, Portugal. You will lead complex production issue resolution across Kubernetes-based services, with hands-on troubleshooting spanning applications, containers, Kubernetes, and AWS.

Responsibilities include defining reliability standards, incident leadership, runbooks, and automation to reduce toil. Strong IaC, observability, and incident management skills are essential for improving service resilience and rollout safety.

Qualificações

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Responsabilidades

• Act as a senior escalation point for complex production issues in Kubernetes-based services, leading hands-on investigation across application, container, Kubernetes, and AWS layers through to root cause.
• Partner with the teams that own our cluster infrastructure to resolve platform-level issues, and feed what you learn back into reliability standards and improvements.
• Define and implement reliability and operability standards for Kubernetes-based services, including resource sizing, health checks, scaling patterns, rollout safety, and baseline monitoring, as part of service onboarding.
• Serve as Incident Commander or senior technical lead for high-severity incidents, lead postmortems, and drive systemic improvements through action items and measurable follow-through.
• Turn recurring investigations into runbooks, diagnostic tooling, and automated remediation that shorten time to resolution and eliminate toil.
• Coach engineers in systematic troubleshooting and Kubernetes best practices through reviews, game days, and knowledge sharing.
• Define, implement, and iterate service level objectives (SLOs) and service level indicators (SLIs) that reflect customer and business expectations.
• Standardize monitoring and alerting through "monitors as code" (Terraform preferred), including quality gates such as severity, ownership, and runbook links.
• Operate and tune OpenTelemetry pipelines, including sanitizing data, managing cardinality, and enriching telemetry with consistent fields.
• Maintain the infrastructure behind our monitoring stack, including Helm charts, ArgoCD ApplicationSets, Kinesis streams, Lambda functions, and Prometheus.
• Participate in on-call rotations with a focus on improving reliability, reducing alert noise, and increasing signal quality over time.

Conhecimentos

SRE seniority

Kubernetes

AWS experience

IaC (Terraform)

Observability tooling

Incident management

Ferramentas

Terraform

Kubernetes

Prometheus/Grafana

ArgoCD

OpenTelemetry

Descrição da oferta de emprego

iCapital is seeking a Vice President Site Reliability Engineer in Lisbon, Portugal. You will lead complex production issue resolution across Kubernetes-based services, with hands-on troubleshooting spanning applications, containers, Kubernetes, and AWS.

Responsibilities include defining reliability standards, incident leadership, runbooks, and automation to reduce toil. Strong IaC, observability, and incident management skills are essential for improving service resilience and rollout safety.