Transport Coordinator

Nordicepod; Vila Nova de Anha; On-site; EUR 32,000 - 52,000; Full time

Job summary

NordicEPOD is seeking a Senior Transport Coordinator to join our team in Portugal. You will manage domestic and international transportation operations, coordinate with clients, carriers, freight forwarders and customs brokers.

You will oversee import/export and customs clearance, ensure accurate documentation, monitor costs and KPIs, and drive continuous improvement through efficient problem solving.

Qualifications

• Experience in international logistics, import/export, and customs processes.
• Strong organizational, analytical and communication skills.
• Customer-focused with emphasis on cost control and results.

Responsibilities

• Coordinate and monitor domestic and international transportation operations.
• Manage daily contact with clients, carriers, freight forwarders, and customs brokers.
• Oversee import, export, and customs clearance processes.
• Ensure the accuracy of commercial and customs documentation.
• Monitor customs duties, import VAT, fees, and other charges.
• Validate invoices for transportation and customs services and identify discrepancies.
• Manage operational issues, delays, and complaints ensuring service quality.
• Monitor KPIs, deadlines, and service levels for continuous improvement.

Skills

Excel

ERP/TMS systems

English

Tools

ERP/TMS systems

Job description

We are looking for a Senior Transport Coordinator to join our team, with experience in domestic and international transportation, client management, and customs process coordination.

Key Responsibilities

• Coordinate and monitor domestic and international transportation operations.
• Manage daily contact with clients, carriers, freight forwarders, and customs brokers.
• Oversee import, export, and customs clearance processes.
• Ensure the accuracy of commercial and customs documentation.
• Monitor customs duties, import VAT, fees, and other logistics charges.
• Validate invoices for transportation and customs services, identifying discrepancies and opportunities for cost optimization.
• Manage operational issues, delays, and complaints, ensuring the quality of service provided.
• Monitor KPIs, deadline compliance, and service levels, promoting continuous improvement.

The Profile We’re Looking For

• At least 5 years of experience in similar roles.
• Solid knowledge of international logistics, import/export, and customs processes.
• Experience managing clients and logistics partners.
• Proficiency in Excel and ERP/TMS systems.
• Proficiency in English.
• Strong organizational, analytical, communication, and problem-solving skills.
• Customer-focused, with a focus on cost control and results.

We are looking for an independent, proactive professional focused on operational efficiency, capable of ensuring rigorous management of operations and contributing to the continuous improvement of logistics processes.