Translator (Product Information) - Japanese

FARFETCH; Porto; Presencial; EUR 26 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance for family

25 Days Annual Leave

Sabbatical program

LinkedIn Learning

Flexible benefits

Flexible working environment

Resumo da oferta

Farfetch is seeking a Translator (Product Information) for Japanese, reporting to the LangOps & Development team in Porto. You will localise product information, including materials and size & fit details, for local audiences.

You will manage translation memories and terminology databases, ensuring consistency across platforms and contributing to process improvements while maintaining Farfetch’s luxury tone.

Qualificações

• Native-level fluency in Japanese with exceptional written and verbal skills.
• Experience in luxury or high-end e-commerce content localisation.
• Ability to craft customer-centric content for local audiences.
• Experience managing translation workflows and terminology databases.
• Willingness to participate in process improvements.
• Familiarity with localisation tools (TMS) and SEO for e-commerce is a plus.

Responsabilidades

• Translate and localise product information, including materials, fabric compositions, and size & fit details.
• Localise product catalogue content for cultural nuances.
• Manage translation workflows and ensure on-time delivery.
• Maintain translation memories and terminology databases.
• Review and clean up outdated copy in the catalogue.
• Collaborate with multilingual team to align best practices.
• Contribute to continuous improvement of localisation processes.
• Ensure consistent tone of voice across channels.
• Utilise localisation tools to streamline processes.
• Identify opportunities to enhance quality and efficiency.

Conhecimentos

Japanese fluency

Luxury e-commerce experience

Content localisation

Translation workflows

SEO familiarity

Team collaboration

Attention to detail

TMS familiarity

Ferramentas

TMS

Machine Translation

Shopify

Magento

Descrição da oferta de emprego

Farfetch is a leading global marketplace for the luxury fashion industry, connecting customers in over 190 countries with items from more than 50 countries and over 1,400 of the world’s best brands and charming boutiques from around the world. Farfetch opens a world of luxury for endless expressions of style, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace.

OPERATIONS

The Operations team serves as the backbone of our marketplace, seamlessly managing the entire order journey. From creating online content and ensuring secure payments to order fulfillment and delivery, while providing comprehensive customer and partner care, this team is relentlessly focused on improving the customer experience every single day.

PORTO

Our office is near Porto, in the north of Portugal, and is located in a vibrant business hub. It offers a dynamic and welcoming environment where our employees can connect and network with a large community of tech professionals.

THE ROLE

As a Translator (Product Information) for Japanese, you will play a pivotal role in ensuring Farfetch’s product catalogue and all related materials resonate with local audiences. Reporting directly to the LangOps & Development team, your primary responsibility will be localising diverse content types with a strong focus on product information, including materials, compositions, and size & fit details. Additionally, you will manage translation workflows, translation memories, and terminology databases to ensure quality and consistency across all platforms. You will also contribute to the continuous improvement of Farfetch’s localisation processes, ensuring a seamless customer experience while maintaining our distinctive tone of voice.

What You'll Do

• Translate and localise product information, including detailed descriptions of materials, fabric compositions, and size & fit elements, ensuring clarity and accuracy for local audiences;
• Localise and adapt FARFETCH’s product catalogue and associated content, tailoring the language to meet the cultural nuances and preferences of the target audience;
• Manage translation workflows, ensuring projects are delivered on time and meet the highest quality standards;
• Manage and maintain translation memories and terminology databases, ensuring consistency across all translated materials and optimising reuse of existing translations;
• Review and clean up outdated or inaccurate copy, ensuring the product catalogue remains up-to-date, accurate, and aligned with luxury fashion standards;
• Participate in company-wide initiatives to improve and optimise translation processes, content quality, and workflows for the product catalogue;
• Ensure consistency in language and tone of voice across all channels, including website content, product descriptions, marketing campaigns, emails, and social media;
• Collaborate with the larger multilingual team to align on best practices for localisation and maintain high-quality standards;
• Utilise and contribute to the development of cutting-edge localisation tools and technology to streamline processes and improve accuracy;
• Contribute to continuous improvement initiatives by identifying opportunities to enhance the quality and efficiency of the translation process.

Who You Are

• Language Expert: Native-level fluency in Japanese, with exceptional written and verbal skills;
• Luxury E-commerce Experience: Proven experience in writing, translating, and localising content for luxury or high-end e-commerce brands. Experience in translating technical product details such as fabric compositions, material properties, and size & fit elements is highly desired;
• Cultural Sensitivity: Ability to craft compelling, customer-centric content that engages and appeals to the tastes and preferences of local audiences;
• Process-Oriented: Experience in managing translation workflows, using translation memories, and maintaining terminology databases to ensure content consistency and quality;
• Continuous Improvement Mindset: A proactive approach to improving the translation process, identifying outdated or inconsistent content, and actively participating in optimisation initiatives across departments;
• Technical Proficiency: Familiarity with localisation and translation tools (e.g. TMS, Machine Translation, etc.) is required. Experience working with SEO optimisation and e-commerce platforms like Shopify, Magento, or similar is a plus;
• Collaborative Mindset: A strong team player who enjoys working in a fast-paced, multicultural environment. You’re open to learning and excited about the opportunity to collaborate with different departments across FARFETCH;
• Attention to Detail: High level of accuracy, especially when translating specific product details like materials and size & fit, with a strong ability to manage multiple projects and maintain quality under tight deadlines.

Rewards & Benefits

• Health insurance for the whole family and other well-being resources
• 25 Days of Annual Leave (above the statutory) and additional Caring Days (2 days per year)
• Boomerang: sabbatical program after 5 years service
• Training opportunities and free access to LinkedIn Learning
• Flexible benefits program
• Flexible working environment

EQUAL OPPORTUNITIES STATEMENT

• Farfetch is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.